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日本信用卡公司推出新服务应对餐饮店爽约问题
2017-08-24 17:46:25 中国青年网
图:NHK电视台网站截图
人民网东京8月24日电(许永新)有数据表明日本餐饮店每年因爽约造成的损失达2000亿日元(约合人民币122亿元)。据NHK电视台报道,为解决这一问题,日本大型信用卡公司等推出新服务,合作方的人气餐饮店如果出现顾客爽约的情况,信用卡公司会将空座位买下并介绍给会员。
推出新服务的是信用卡公司三井住友TRUST CLUB等,24日他们在东京会见记者并发布了服务概要。
该服务的具体过程是这样的:在有合作关系的餐饮店如果出现爽约的情况,信用卡公司将空座位买下,并将这一信息通过免费即时通讯服务的应用软件“LINE”通知给公司会员。收到通知的会员通过专用网站使用信用卡结账。这样一来,会员能到很难预约的人气店就餐,店方也不至于浪费准备好的食材,对双方都有好处。
在餐饮店预约方面,经常出现要到时间的时候爽约或不来也不联系的客人,三井住友TRUST CLUB等方面的调查显示,每年损失额最大达2000亿日元,这对餐饮业界来说是一个很大的课题。
新服务将从24日起在东京都内的日餐店、法餐店等16家店铺开始,1年后计划增加到100家。
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