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工商总局回应淘宝吹黑哨质疑:警示违法经营

2015-01-28 08:21:48   新京报

国家工商总局网监司副司长杨洪丰说,淘宝是电商大户,在网购中占据市场份额大。同时,工商总局在委托第三方监测时,一般是告知需要抽检的产品门类,或者选择几类问题比较多的商品,而第三方也会做到公平、保密,具体是抽检哪几家,抽检多少,第三方机构会有一个工作方案,并且这个结果只是针对这个范围内的结果。

杨洪丰强调指出,这个数字也并不是反映整个市场、整个网络购物领域质量有多差,只是针对抽检范围内样本的结果。

两次抽检结果差十倍?

淘宝微博转发的文章表示,网监司在双十一网购抽检时,207批次样品大部分为合格真品,假冒商品占总样品的3.6%;而本次定向监测结果是,非正品率高达41.3%。“同一个部门发布,短短几个星期内,差别却多达十倍以上,这一定不是小数点的问题了。”

国家工商总局网监司副司长杨洪丰说,不存在标准差别,双十一网购抽检和定向监测,是工商总局委托给两个不同的第三方监测操作,具体抽检方案不一样,有的门类多一些有的门类少一些。但“我们的目的都是要发现违法线索,进行查处,维护消费者的合法权益,维护经营秩序”,尤其是在有针对性地进行定向检测时,目的就是为了找问题,这就有可能这次检测出现的问题比较多,这是正常的,“我们就是要找问题来促进”。

国家工商总局新闻发言人在昨晚官方正式回应中也指出,“网络交易商品定向监测是评估市场风险、警示违法经营的重要工作方式。”

“非正品”等同于假冒伪劣?

淘宝微博转发的文章中称,非授权渠道不等于非正品,因为不是所有的品牌都拥有从出厂到销售最后一环的完整授权体系。

和君咨询合伙人许宁认为,非授权渠道对厂家来讲是有“窜货”存在,本来真品应该在线下、天猫店售卖的,但流入了淘宝网后,尽管品质上是一样的,但消费者却不能享受售后服务。

工商总局网监司副司长杨洪丰指出,“非正品”跟假冒伪劣不是等同的,有的产品是需要向正品商品授权商进行核实的,消协这次把正品与非正品做了区别,一一进行核对,只要上述“非正品”定义内的一项没对上,就列入“非正品”。

记者查询看到,工商总局列出的淘宝网“非正品”中,属于假冒伪劣的产品有10个,涉及手机、儿童玩具、润滑油,4种儿童玩具属于无3C认证,服装主要是成分、标签不合格,化妆品为标签不符。

■ 新闻链接

工商总局通报4淘宝店售假

昨天下午,国家工商总局召开发布会通报10起红盾网剑专项行动典型案例。国家工商总局网络商品交易监管司副司长杨洪丰在发布会上介绍,此次曝光的10起典型案例中有5个出自网络交易平台内的网店,包括淘宝、阿里巴巴网站等,淘宝上的4家网店被查出涉嫌销售CC&DD、PRADA、CHANEL、Zegna、ZegnaSport、BURBERRY、ZARA等侵犯商标注册权的商品。

最大一笔来自当事人万丹曦在淘宝网上开设的“倾城海伦家”网店,查获待销售标注有PRADA、CHANEL、Zegna、ZegnaSport、BURBERRY等字样的男女式各类服装、围巾、拖鞋等商品380余件,因数额巨大,重庆工商对其从重处罚,罚款高达60万元。

在得知淘宝的公开信后,杨洪丰在会上初步回应指出,抽检并不存在什么标准差别,“我们的目的是要发现违法线索,进行查处,维护消费者的合法权益,维护经营秩序”。

【近期被曝光的淘宝天猫问题】

●2014年12月11日

国家工商总局公布对双十一商品抽检,207批次的样品中,大部分为合格真品,但也发现了6个电商平台上的15个批次的样品属于假冒商品或高度疑似假冒商品,已确证8个批次的样品为假冒商品。

●2014年12月30日

中国羽绒工业协会公布,在“双12”电商特卖日,从天猫、淘宝上选取30件销售排名靠前的爆款羽绒服再抽检,只有11件合格,其中有15件是粉碎毛填充的,根本不能称作“羽绒服”。

●2015年1月23日

国家工商总局发布2014年下半年网络交易商品定向监测结果,92个批次的样品采样,非正品率为41.3%。从各购物网站的检测结果来看,淘宝网样本数量分布最多,但正品率最低,仅为37.25%。

本版采写/新京报记者 廖爱玲 刘夏

(新京报)

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