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装修屡遭吐槽 你选对装修的人了吗?

2017-09-08 05:07:11   中国青年网

B 设计师说走就走 客户傻眼咋办?

在韩先生的装修经历中,还有一个值得注意的点就是工程没结束,设计师却辞职了。设计师行业是一个流动性相对较大的行业,哪家公司待遇好就去哪家,跳槽离职成了家常便饭,坊间甚至出现过一个店面集体跳槽的情况。有的设计师发现自己接单率高,市场行情不错后,便自己组建装饰公司的例子也很普遍。相较于韩先生施工过程中设计师辞职的经历,魏女士的经历更加令人糟心。魏女士告诉记者,今年5月,魏女士经过多番比较,选定了体育路南中环街交叉口的一家装饰公司设计师田某的方案。5月19日,她与该公司签定协议,交了五千元定金,双方约定:拆除工程结束后,由田某出具具体施工图,最终签订正式施工合同。

然而,6月15日,该公司刘总告诉魏女士,田某已经离职,无法按照原装修设计方案完成施工图设计,提出为魏女士更换设计师。魏女士认为,选这个公司,出发点就是因为看中了这个设计师的方案,如今方案没出完,设计师却辞职了,该公司应解除双方定金协议,退还定金。可是,该装饰公司认为“设计师辞职,非恶意终止协议”,只愿退还部分定金。

为此律师阎俊提醒,若业主在装修前看中装饰公司的设计师及其方案,可在与装饰公司的合同中明确约定:由指定设计师帮助完成施工,设计师半途离职或拒履行合同,装饰公司需承担相应违约责任。否则只能与设计公司协商,并不能保证退还定金。

C 大门面的装修公司 也会玩消失?

装修公司一定要选靠谱的,这是近年来消费者们达成的共识。但是公司是否靠谱如何评定呢?相信,很多消费者与读者杜婷婷一样,认为公司门面大,广告打得铺天盖地,就一定是靠谱的装饰公司了。杜婷婷的遭遇并非偶然,两年前伴随着某知名装饰公司的开业,她趁着门店开业活动力度大,便把家装的事情定了下来。

“公司的位置在繁华区,公司有两层,规模很大,当时觉得肯定靠谱。”整个装修过程令人满意,但装好不到一年,墙面却出现了一些裂纹,卫生间的吊顶也有瑕疵,想到签约时装饰工程都有保修期,没有保修期的部分工程让原公司的来修补也令人放心。于是婷婷联系了装饰公司帮助解决问题。可打公司电话已经不通,到旗舰店地址一看,公司已经改头换面了。婷婷就是不明白,挺大一公司,挺大一店面,咋说没就没了呢?

其实,对于一些外来品牌的家装公司,通常都是聘用职业经理人来管理,据业内人士透露,职业经理人的任职“寿命”可长可短,曾经有装饰公司一年换了4任总经理。走马灯似的换人,很难保证公司政策的延续。对于一些外强中干或者盲目扩张的企业,消费者尤须谨慎。山西市场上就出现过由于换帅不力,公司一蹶不振甚至最终倒闭的案例。碰到这种情况,消费者的后续服务也很难保障。

本报记者 张琪

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