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大学生成为红色物业里的“红色细胞”

2017-09-06 07:22:51   中国青年网

“党委建起了红色‘三方联动吧’微信群,把党组织线上线下全覆盖,做到‘小事吧内协商,大事会议解决’。”郭蒙介绍,除了每个月一次的联席会,大家坐在一起解决居民问题、交流谈心、开展“红色引擎工程”主题活动外,每周二则被固定为党员群众、物业服务企业的“志愿者服务日”。“我也成为‘三方联动’的物业公司代表之一,上门入户宣传网格进社区等政策,成为一名小小的‘红色细胞’。”

一个月时间里,郭蒙明显感觉到,物业公司已不仅局限于传统的服务模式,而要积极参与社区基层治理,开展一系列群众文化活动,融合了新老物业小区的邻里关系。

解决群众难题 获得满满成就感

江北社区一小区门口,有家快餐厅因油烟扰民遭到了投诉。直排入居民区的油烟,让十几户居民无法开窗。

受到困扰的居民将怒气撒在物业公司身上,拒绝缴纳物业费。物业服务人员反复上门与快餐厅沟通协商,对方丝毫不予理睬。“物业没有执法权,没有强制手段。”郭蒙看在眼里,急在心里。

“物业党支部向社区党委寻求帮助后,事情很快有了改观。”郭蒙说起此事,十分兴奋:“社区党委一方面向街道工委汇报,一方面向城管部门反映。执法人员很快上门,商户也十分配合整改。前不久,商户自掏腰包1.7万元安装了直排楼顶的油烟管道。居民获益了,物业也提高了满意率和收费率,问题迎刃而解,我心里也特别有成就感。”

通过物业党支部的交流互动,新华街福星城市花园小区物业服务中心不仅派出力量到老旧社区指导自助物业服务工作,还正式托管了前进街一家弃管小区,发挥企业社会责任。

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