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莫斯科首饰店只接待中国人,俄罗斯人不许进?!背后黑幕超乎想象
俄罗斯国家历史博物馆
“对于中国人来说,俄语的发音和写法,甚至数字的表达形式都是不能理解的。所以博物馆的门票到底多少钱,他们也没概念。更何况,中国游客都很听领队的话,让去哪里,让做什么,就照做。”
在谈及共有多少中国游客通过参与这种“灰色模式”旅行团来到俄罗斯时,阿卡莫夫表示,很难统计。“我们只知道有多少中国游客穿越边境来到了俄罗斯,其他的数据很难统计。”
俄推出消费者权益热线 供中国游客投诉
中国每年有1.3亿人次出国旅游,而来俄罗斯的只有这个数量的1%。但即使如此,俄罗斯仍获得了巨大的利润,这还刨除了那些“灰色收入”。但是大量的非法旅游现象表明,对于这1%,俄罗斯在很多方面还没有完全准备好。
阿卡莫夫列举道,拥有认证的中文导游的数量远远不够;中国人对于住宿有着自己的风俗,适合的酒店数量显然也是不够的,例如,中国游客不愿住在带有“4”的楼层和房间;另外,即使是在大城市,也不是随处都有可以使用中国银行卡的自动取款机。
种种原因导致“灰色模式”旅游业或者说非法旅游业的繁荣,为了避免这种情况,阿卡莫夫认为,俄罗斯旅游行业应当做些改变,以适应中国游客的习惯。他认为,“中国游客很喜欢俄罗斯,他们愿意来我们这里,中国市场有很大的前景,这对于俄罗斯的发展也是有利的。”
阿卡莫夫强调,“‘灰色模式’无论是对俄罗斯,还是对中国,都是无利的。我们都在积极打击这种现象。今年我们还在俄罗斯推出了专门为中国游客开设的热线(8-800-775-18-69),在遭遇任何侵害权益的行为时,他们都可以拨打这个热线。”(作者:刘维靖)
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