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交通部督促ofo加快退押进度,保障用户合法权益

2018-12-21 14:41:59   凤凰网财经 

原标题:交通运输部:正督促ofo畅通退押渠道 加快退押进度

凤凰网财经讯 12月21日,近日,因线上退押困难,大量用户到ofo小黄车公司总部排队现场退押金,今天交通运输部新闻发言人吴春耕表示,ofo小黄车公司出现退押难问题,交通运输部正督促其畅通退押渠道、优化退押流程,加快线上退押进度,切实保障用户合法权益。同时让ofo小黄车公司多方开源节流,增强企业可持续发展能力。交通运输部也将会同相关部门密切跟踪关注事情发展动态。

以下是答记者问原文:

北京交通广播记者提问:

近日,有媒体报道,因线上退押困难,大量用户到ofo小黄车公司总部排队现场退押金,请问交通运输部对此有何评价?

交通运输部新闻发言人吴春耕:

近期,大家都比较关注ofo小黄车的话题。互联网租赁自行车(俗称“共享单车”)是移动互联网和租赁自行车融合发展的交通运输新业态,近几年来快速发展,为社会公众短距离出行提供了一种新的便利选择,对构建城市绿色出行体系建设发挥了积极作用。交通运输部对新业态始终坚持包容审慎监管原则,积极鼓励支持其规范发展。

近期,ofo小黄车公司出现了退押金难的问题,交通运输部高度关注,并会同交通运输新业态协同监管部际联席会议相关成员单位进行了分析研判和磋商,也始终与相关企业保持沟通联系。一方面,支持ofo小黄车公司多方开源节流,增强企业可持续发展的能力;另一方面,也在督促其畅通退押金渠道,优化退押金流程,加快线上退押金进度,切实保障用户合法权益。

共享单车是一种新业态,在发展初期会遇到这样那样的问题。总体来看,目前共享单车行业运行平稳,需求保持旺盛的态势,根据初步统计,目前全国每天共享单车的使用量仍然在1000万人次以上。在新业态发展过程中,我们希望公众能够理性地看待和对待,能够多一些包容和鼓励,也恳请媒体朋友们能够客观理性报道。最后,借用央视新闻在5日节目中的一句话:要多多宽容,为新事物留下试错的空间,这样才能营造鼓励创新发展的大环境。谢谢!

责任编辑:韩佟 CN068
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