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外卖小哥跻身伤亡率最高职业榜:为了7元钱的亡命徒

2017-09-13 08:41:33   中国青年网

如今互联网+送餐的模式已经发展到第三个阶段——“人工智能派单”,利用大数据进行系统派单。然而,不管技术怎么优化,更多是从平台自身提升效率的角度来设计,而不是从外卖小哥的角度。

最让刘威恼火的是商家出餐太慢,商家出餐用的时间越多,留给外卖小哥送餐的时间就越少,而大数据没有分开算。

有次刘威眼看快超时了,就先跟顾客沟通,点了“送达”键。结果送了一趟回来,商家还没出餐,餐厅经理推诿的理由更怼得他无话可说——都摁“送达”键了,为什么还要出餐?

其次,车开到小区门口,保安不让进。血气方刚的年轻小伙子,一言不合,动不动就杠上了。有的保安小哥一生气,趁外卖小哥送餐时拿把锁,把电动车锁了。

刘威也遇到过被保安扣车的情况,可是他还要送外卖,赶时间,情急之下就给保安塞钱,“没有钱搞不定的事儿,况且花掉的钱还不如超时罚款来得多。”

落不到实处的安全保障

外卖小哥出现交通事故,首先是安全教育没到位,当交通事故不可避免地发生后,外卖小哥的安全保障问题,就显得尤为重要,然而实际上他们时刻都处在不安中,因为保险得不到落实。

外卖小哥的用工形式分为三种:平台自营配送员、代理商配送员,以及众包配送员。发生交通事故的时候,三种不同用工形式的员工根据相应的保险方案理赔。

平台自营配送员跟平台签约,属于劳动合同工,签订五险一金,但比例很少。

代理商配送员跟代理商签约,属于劳务派遣工,由第三方公司劳务输出。虽然声称的保险标准与自营一样,但实际上很容易出现扯皮的现象。

这些代理商多为私人企业,钻外卖小哥文化程度不高的空子,混淆劳务合同与劳动合同。很多外卖小哥聊起自己的保险,也是迷迷糊糊的,但又不敢去查个清楚,将信将疑地盲干。

侯兵是跟代理商签的劳务合同,“入职的时候让我在合同上签字,不签字就不让开工。签完后也没给合同,也不知道合同里写了些什么。”

不过,侯兵知道自己没有五险一金,不确定出了事故劳务公司能不能作担保,“心里没底,出了事故估计还要自己掏钱。”

所以侯兵不担心交通安全,他更担心的是蹭到老人、撞到好车,“豪车一块漆赔掉两三千,被老人讹上了搭进去一天,严重的这辈子就准备替老人打工了。”

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