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东航托运金毛犬死亡 主人:公司提按每公斤100元赔

2017-06-13 15:35:00   封面新闻

然而,让左女士心碎的是,她的父亲左先生在11日到达武汉天河机场后,获知的消息却是豆豆已经死了。“我爸爸拍了照片给我,铁笼的铁丝都断了一些,应该是它死前咬断的,它当时应该很不舒服。”左女士说,这样的结果让她非常难以接受,“爱狗的人明白,我把豆豆当自己孩子一样。”

根据东航武汉公司开具的证明,在卸机时,豆豆已无生命体征。

狗主人讨说法航空公司提出每公斤100元

左女士说,事情发生后,她和家人立刻找到多格儿公司和东航协商。

“多格儿公司提出赔偿5000元,东航说按普通托运行李的标准,最高每公斤赔偿100元。我的豆豆35公斤,就是3500元。”对于这样的处理意见,左女士说她完全不能接受,“首先是他们承认有错,但是没有正式道歉。东航把豆豆当普通行李一样,这样的赔偿标准从情感上不能接受。”

左女士说,目前她的家人还在和东航进行沟通交涉,13日下午将有一次面谈,“我考虑让航空公司给个说法,到底豆豆所在的货仓是不是有氧舱?我要求他们给豆豆做尸检,确定它的真正死亡原因。”

在左女士看来,通过这起事件,航空公司应该重视宠物托运问题,“希望不要再发生类似事件了。”

记者从东航相关工作人员处了解到,目前航空公司正在和左女士进行沟通。而多格儿公司的工作人员则表示,目前此事还没有结论,涉及赔偿等后续问题还将与左女士进行协商。

豆豆生前照

律师建议:协商不成可诉讼求偿

北京安博(成都)律师事务所律师陈军说,左女士与多格儿公司签订了托运协议,双方属于合同关系,根据《合同法》等相关法律法规,多格儿公司有责任将豆豆安全地运送至目的地。

豆豆在托运过程中死亡,多格儿公司属于违约,那么左女士有权要求赔偿,如果双方协商不能达成一致,那么可以向法院提起民事诉讼。

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