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国庆中秋北京铁路局预计发送旅客1252万

2017-09-28 11:07:51   

四是满足京津冀区域内短途人民群众出行需求,以省会石家庄为中心,以地级市为重要停靠站点,安排76辆普速客车硬卧代硬座增加运能运力,满足区域内,节日期间人民群众往返周边市县旅游、探亲出行需求。

五是及时恢复开行淡季停运的北京~南昌T91/2次列车1对。

六是利用自备车辆,增开行日照、哈尔滨、烟台等重点方向,普速列车和高铁高峰线列车。

七是发挥铁路整体资源优势,通过与总公司和其他局沟通协调,增开齐齐哈尔、海拉尔、赤峰、临汾等方向直通列车。

八是利用在终到北京地区,停留时间较长的夕发朝至列车,套跑加开唐山、昌黎、清河城、石家庄、德州、涞源等方向管内短途列车6对。

九是加开北京南~天津西高铁高峰线旅客列车6.5对。

便民服务措施提升出行新体验确保提升国庆黄金周期间广大旅客的出行体验,北京铁路局各大站全力以赴针对今年客流新变化、新特点,分别推出众多精细化服务。北京站,国庆增开16对开往京津冀周边城市及东北方向的旅客列车,为确保旅客顺利乘车,售票厅将根据客流情况,及时加开售票、改签及退票窗口。车站广场东、西两侧均设有自助取票厅,共有86台自助取票机,方便旅客快速换取纸质车票。

另外,为保证站内购票、候车秩序的平稳,车站在售票厅、验票进站口、候车室、站台等重点部位,增加提示性指示标识,增派工作人员进行现场疏导,并对旅客问询给予解答。

同时,针对外出旅行儿童旅客较多的特点,北京站还将在进站口、检票口、站台、天桥、地下通道、楼梯、电梯等重点部位增加工作人员,维持秩序,疏导客流,确保旅客乘降安全。

北京西站,将软席候车室(第1候车室)与原港澳台售票处进行了连通改造,改造后,增加候车面积近490平米。为缓解南广场进站口较少,进站延伸较短的不足,车站在原有的南进站口东侧再增加一条进站通道,进一步缓解南广场进站压力,减少旅客等候时间。节日期间,北京西站将有京铁青年志愿者、车站机关小分队及相关单位志愿服务小组等多支志愿服务力量投入旅客服务工作中,在进站口、取票厅、候车室等客流密集场所为旅客提供引导、咨询等服务内容。同时,车站“036”班组也将增加每班工作人员,确保在大客流时间段做好老幼病残孕等特色重点旅客的进出站服务工作。北京南站,黄金周期间将地下换乘层7个快速进站通道开放时间延长至早7点到晚5点,并根据客流情况进行动态调整。通过二楼候车厅与快速进站通道同步检票放行的方式,最大限度减少旅客排队等候时间。在润秋服务台、爱心服务区增加服务力量,为旅客提供预约、咨询、引导、帮扶、接送站等爱心一条龙服务。同时,在润秋爱心服务区新增设的儿童乐园也即将投入使用,届时携带孩子出行的广大旅客将进一步感受到出行候车带来的便捷。

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