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济南多家汽车4S店新政落实难 捆绑、限售仍普遍存在

2017-07-24 13:42:30   未来网

汽车销售新规施行近20天,记者暗访多家4S店发现,“限区销售”“强制保险”“强制装潢”等仍然存在。

7月1日正式施行的《汽车销售管理办法》(以下简称“办法”),对之前多年存在的“强制保险”、“强制装潢”等4种“陋习”进行了明确限制,针对性不可谓不强。新政施行加之销售淡季,近期12345热线收到的此类投诉总量明显减少,但仍然有多家汽车4S店存在捆绑销售保险、限定地区销售等违规行为。

1新政落实难——

捆绑、限售仍普遍存在

或许有不少消费者认为“办法”出台后,4S店不会再强制捆绑消费了,因此为等“办法”正式施行延迟了自己的买车计划。然而,事实并未如他们所愿。

家住东营市的王先生心仪雷诺科雷傲车型已久,“办法”正式施行第2天,他便来到济南售卖雷诺汽车的一家汽车4S店试图买车。但令他意外的是,4S店的销售顾问告诉他,买车必须挂济南车牌,并且必须在店内购买保险。

与王先生一样,金先生同样遇到了购车困扰。据金先生介绍,“办法”施行之前,他便看中了奔驰2017款GLC260。12日,他分别咨询了济南之星汽车服务有限公司、济南万帮之星汽车有限公司等奔驰4S店,但其销售顾问均表示,购买车辆需在店内购买保险,并且需要在他们店内上牌。“不是规定汽车4S店不能强制消费者购买保险了吗?我再等等,新政是否会落到实处。”

2换汤不换药——

“强制”买保险变成“建议”

针对市民反映的问题,连日来,记者暗访了多家汽车4S店,以了解“办法”施行近20天来各4S店的变化。

19日,记者以购买奔驰GLC260动感型汽车为由,咨询了济南万邦之星汽车有限公司的销售顾问。该工作人员称,目前在店内购车有5000元的现金优惠,并且还送包括全车贴膜、脚垫等在内原价值16800元的礼包,但客户需在店内购买1年保险。

当记者咨询保险是否必须在店内购买时,该工作人员回答非常肯定。对于礼包问题,该工作人员称,不要礼包也不会有更多的现金优惠,“以前都是绑定的,现在不绑定了,直接赠送。”当记者提及“办法”规定不允许强制购买保险时,该工作人员称,他们店内并没有强制购买保险,但是不买保险优惠力度会减小。“最后合同上写的也是建议客户购买保险,而不是必须。”

20日中午,记者以外地顾客的身份,来到济南明星丰田汽车销售有限公司咨询卡罗拉车型时,销售顾问表示,目前该车型降价12000元,但必须上济南牌照。此外,该工作人员也表示,在他们店内购车需要买1年的保险,价格在5000元左右。

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