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上海整治“高仿”医托网站 看到这些网站要留心

2017-07-04 17:29:53   新民网

有模有样的网页,详细的介绍,自称“某三甲医院专家预约挂号中心”,不用排队,不用等待,不用找“黄牛”,就能约上最紧俏的“皮肤专家号”……当急病求医的你还在庆幸找到“捷径”,准备下手预约之时,殊不知正是上了山寨网站“李鬼名医”的“套”。

记者获悉,日前,上海卫生行政部门对网络中涉嫌冒用三级医疗机构名义发布医疗广告和就诊预约信息的行为开展清查行动。涉嫌违法的医疗机构受到相应的处理,41个涉嫌违法的网站勒令限期关闭,并移送通信管理部门进一步处理。

真假难辨“高仿”网站专约名医专家

今年2月,上海市卫生计生委监督所接到匿名举报,某医疗机构在网上宣传傍名医,冒充上海某知名三甲医院发布皮肤病专家预约信息。

图说:某医疗机构在网上宣传傍名医。来源:投诉举报截图

负责调查此事的监督员发现,与某知名公立三甲医院的官网对比,被举报的网站不但网页内容粗看极为类似,而且一些网页还使用了相同的医院名称和标识。

“是华山医院吗?”“是华山医院皮肤科吗?”通过页面上的网络咨询窗口,有病人与客服取得联系。面对上述提问,客服没有正面回应,只是反复强调自己是“上海华山医院皮肤专家挂号中心”。咨询过程中,客服向病人推荐了某位皮肤科专家王医生(化名),而当病人提出想要预约其他几位专家时,客服则以“专家预约已满”,或“出国学习,近阶段不在门诊“为由敷衍。

图说:病人与该网站客服对话。来源:投诉举报截图

见病人有意就诊,客服告知其门诊地址为曹安公路某号。而当病人对该地址提出疑问时,客服则称此处为该三甲医院新开设的便民门诊,由三甲医院派医生定期坐诊,以打消病人的怀疑。

而经监督人员与该三甲医院核实,专家确有其人,系退休以后自己受邀到社会办医疗机构指导临床工作。但所谓“公立医院设立便民门诊,专家定期门诊”纯属子虚乌有。

在此基础上,经过现场走访等一系列调查取证,监督员得出结论:无论是网站,还是客服对话,都容易误导患者,引诱前往就医。此行为涉嫌网络医托行为。“为了打消病人对网站所推荐的医疗机构和专家的怀疑,他们打擦边球,大玩文字游戏,‘上海华山医院皮肤专家挂号中心’,到底是‘华山医院的挂号中心’还是‘华山医院皮肤专家的挂号中心’,就在偷换概念。”监督员表示。

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