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揭秘“北京服务”密码:丰富场馆运营优势,走到哪里都是主场

2017-09-13 16:29:59   千龙网

千龙网北京9月13日讯(记者张博)2017金砖国家领导人会晤于9月3—5日在厦门举行。在此次金砖国家领导人厦门会晤上,北辰会展受业主方委托,肩负重任,担任厦门会晤主会场服务保障“总策划、总组织、总指挥、总实施”。

“四总”工作听起来高大上,实际上却是北辰会展在国际活动服务接待工作中难度最高的一次,原因是与以往的接待任务不同,此次北辰集团不仅是客场作战,场馆的运营也并非由北辰负责。时间紧、任务重、场馆协调工作复杂,在诸多不利条件综合出现的情况下,北辰团队依然圆满的完成了此项工作。其中,北辰团队二十多年来的高端场馆运营经验,以及多次国际活动的服务接待的积淀发挥了重要的作用。

北辰集团工作人员进行礼仪培训。北辰集团供图千龙网发

2017年3月24日,北辰会展集团与建发集团签订了委托服务协议。北辰会展集团受建发集团委托,将为这次高端国际会议提供会议主场地改扩建顾问及会议接待服务筹备和全程保障服务。为此,北辰会展集团组建了强有力的工作团队,由北辰会展集团副总经理、国家会议中心总经理刘海莹任厦门金砖会晤现场总指挥,国家会议中心副总经理伊蕾任执行总指挥,五洲•会议中心副总经理吕毅红任服务执行指挥,大同北辰国际会展中心项目公司总经理刘克任工程执行指挥,带领一期工作团队,于3月29日奔赴厦门展开工作,这个团队不仅拥有丰富的场馆运营经验,更经历过北京奥运会、北京APEC峰会、杭州G20、“一带一路”国际高峰论坛等多次重要国际活动的“锤炼”,可谓是北辰会展的最强阵容。

丰富大赛经验保障场馆改建万无一失

G20峰会北辰支援团队合影。北辰集团供图千龙网发

与以往接待服务大型峰会不同,协同作战成为本次会晤接待工作的关键词。拿同样是异地作战的G20峰会来说,当时的场馆由北辰独立管理运营场馆,是一支自己的团队单独作战;而在厦门国际会议展览中心这座巨大的综合体里,不仅涉及厦门国际会议中心和厦门国际会展中心两个会场,其中的单位和人员也各有隶属,各项工作要分别对接,工作量也成倍增加。

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