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券商经纪业务瞄准“服务战”

2017-12-12 07:36:18   中国经济网

在行业监管逐渐趋严、佣金费率持续下降、技术依赖不断增强的市场环境下,证券经纪业务的市场集中度和盈利能力均呈现下降趋势。业内人士表示,未来,经纪业务将从“价格战”走向“服务战”,市场集中度将由降转升,综合服务能力强的券商有望胜出。未来,经纪业务的核心竞争力将是投顾服务能力。

经纪业务转向财富管理

“券商的经纪业务相对来说没有太多技术含量,更多的是一种大量的人力资本的投入,通过拉客户来扩充规模从而获取利益的一种模式。”湘财证券首席经济学家、副总裁李康认为,这种模式随着现代市场经济发展以及资本市场进一步完善,空间会越来越窄,这背后的主要问题就是传统业务没有太多的技术含量,在经营过程当中可替代性比较强。

“传统的证券投资顾问服务,受限于规模、效率及成本,无法满足我国庞大且快速增长的大众财富管理需求,超过一亿的中国股民无法享受到专业的投顾服务。”中信证券董事总经理、市场研究部行政负责人于新利表示,随着中国经济不断发展,投资者正从个人股票投资向家庭综合财富管理方向转变,需求和财富增长都呈现多元化趋势。券商借助财富管理业务谋求转型已经是行业的大势所趋。未来的证券投资顾问,将成为客户的财富管理顾问,形成更为长效和多元的用户黏性,让证券公司成为个人投资者的“财富管理第一站”。

李康表示,从“价格战”转向“服务战”是一种更高层次的转变,券商选择的智能投顾的方向是值得肯定的,至少在某种程度上能够无限地接近于投资的科学性,但目前来说没有终点。

于新利认为,在行业监管逐渐趋严,佣金费率持续下降,技术依赖不断增强的市场环境下,证券经纪业务的市场集中度和盈利能力均呈现下降趋势。未来,经纪业务将从“价格战”走向“服务战”,市场集中度将由降转升,综合服务能力强的券商将会胜出。

盈利模式是转型关键

对于市场所关注的智能投顾的盈利模式,于新利认为,未来佣金模式会消失,会转换成收取服务费的形式。收取服务费的核心就取决于客户赚了多少钱,这是未来经纪业务的一个最大方向。智能投顾能帮助客户找到胜率最高的策略,也就是说能让客户更大程度、概率更高地赢利,这样就可以收取投顾服务费。更重要的一点是,有了智能投顾之后,会覆盖更多的客户,能把更多的客户留在我们这个体系内,然后再通过其他的产品配置(比如两融等),给客户提供更多的服务。

于新利进一步提到,投顾给客户服务,客户没赚到钱就免费服务,赚到钱就收一部分服务费。当然除了客户炒股票赚的钱,也可以去给客户做产品配置,或者卖产品收益的部分,也可以收取客户的服务费用。以服务费形式收取客户收益提成可能成为以后的经纪业务模式,也就是个人资管模式。所以以后要让客户赚钱,现在就必须要把投顾的能力提升起来。

“你可能会想,现在市场上大部分人是不赚钱的,1亿股民可能80%的人是亏钱的,只有20%的人赚钱,整个行业是这样,在每个券商内部也是一样,现在各个券商也是80%的不赚钱,20%能赚钱。”于新利表示,那三年之后的格局是怎样的,哪些券商能胜出,这就要看谁能改变这种“二八”分布。改变这种情况的关键就是看谁能把市场上最优秀的投顾,或者说把市场上最优秀的工具及考核工具能集合到他那去,让他的客户都能赚钱。

智能投顾的未来前景,李康持谨慎的态度。他表示,证券市场人工智能的应用既是机遇更是挑战。因为投资是一件很复杂的事情,人的投资风格会随着市场的发展而改变。人工智能是一种精确型、学习型的经验,但人的投资往往是模糊型的。人工智能应用在证券市场,到现在为止有些事做得还不错,但靠人工智能彻底取代传统的模式还没有到来,未来应该还是一种百花齐放的模式,传统模式肯定不会彻底消失。李康强调,目前,人工智能对证券投资来说,它更多的是辅助作用,尚不能完全取代传统模式。

(责任编辑:关婧)

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