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“东北最美高铁”开行2周年 凌寒历暑奏响脉动强音

2017-09-21 10:42:06   央广网

针对吉图珲高铁地处东北气候严寒、山区隧道多等不利因素,负责该区段动车牵引任务的吉林机务段发明了“十个一”动车安全操纵闭环管理体系,他们按照“严一格、高一档”要求,通过趟点评、月考评、季度排序、年度鉴定等方式,对动车组司机进行综合考核评价,实现动态保优机制,打造过硬的动车司机队伍。沈阳动车段强化动车组设备检修维修力度,确保动车组列车始终保持良好的运行状态,为旅客提供安全舒适的乘车环境。

负责吉图珲高铁线路养护维修任务的吉林、图们工务段包保干部、防护员和执机手使用最先进的“阿墨格”线桥设备检测仪,结合CP3精密网对线路平纵断面进行检测,将误差确定在“+-1”毫米范围内,将标准定位在比设计值高出“+-1”毫米之上,从而打造了安全优质的高铁线路。

吉林电务段结合吉图珲高铁设备实际状况,积极构建物防、技防、人防体系,用过硬的设备质量保障高铁运输安全。这个段每日组织2个高铁信号车间对吉图珲165组道岔缺口进行监测浏览查询,掌握道岔运行状态。全面开展吉图珲动环监测整治,实现对168个机械室的环境、空调远控与动力报警等功能,进一步完善对机械室的远程检查和管控。

延吉车务段紧密结合吉图珲高铁沿线朝鲜族旅客居多的实际,不断打造特色鲜明,内涵丰富的服务品牌,让旅客尽情享受“东北最美高铁”带来的视觉体验和温馨服务。他们组织60名高职生到延边大学封闭式脱产培训韩语、英语和俄语,大力推广使用《四语服务手册》,挑选精通朝鲜语的客运员,在候车大厅、购票引导、服务台、站台乘降等重点岗位,为朝鲜族重点旅客提供便利服务,办理购票、景点咨询、出行向导、住宿美食、购物娱乐等方面的问题和需求。同时,设计安装了朝文版、俄文版“旅客自助引导系统”,朝鲜族旅客和外籍旅客只需轻轻点击屏幕,即可轻松获取朝文、俄文的车次、时刻、站台、到站等信息,实现“无障碍服务”和“零距离沟通”。

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