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女游客在哈尔滨文化公园被砸破头 园方神回复

2017-09-13 14:26:24   央广网

11日,记者见到了42岁的孙女士,孙女士说,“8月29日下午,我带着孩子在公园内的‘自由落体’游乐项目入口处附近,当时很多游客都在排队等着玩这个游乐设施,一阵风刮来,这块写着‘游客须知’的铁牌子就砸在了我的头上。事发后,园区工作人员送孙女士到哈医大一院就诊。经医生检查为头部外伤,缝了四针才止住血,而伤口处的头皮受到重创不会再长头发了。孙女士说,“从事发至今,我出门就得戴帽子,不然头部的伤痕有些吓人。”

园方安保部:铁牌被风吹落 不站那么近就砸不着

该园安保部一名马姓负责人告诉生活报记者,掉落的是“自由落体”项目的“游客须知”牌,就是瞬间被风刮下来的,在游乐项目附近设有远离游乐设施的提示牌,广播也会反复提醒游客注意,如果当时孙女士不站的那么近,这次事故也许就砸不着她了。事发后,园方积极为伤者看病,由保险公司承担医药费。伤者被耽误工作,误工费得给人家拿,还有营养费等,园方领导都认这个事。

家属质疑:园方将责任归于大风是推卸责任

针对园方安保部的说法,孙女士和家人表示不能认同。孙女士的家人表示,“他们把责任推给大风,而当日如果是大风天,为什么还能开放在高空的游乐项目?既然开放了就说明风不大。这块牌子应该是四个角都固定好的,如果都固定好了,那得多大的风能把铁牌吹落?这明显就是检查没有到位,园方在推卸责任强词夺理。另外,他们说不站那么近就砸不着也是不负责任的,事发的地点在游乐设施入口附近,先不说有人在排队,入口本来就是让游客进入游乐设施的,就是允许游人行走和停留的,怎么能说是因为我们站的近了?再有就是设置这些提示牌也是让人看的,如果不走近怎么能看清牌子上写的什么?而提示牌提醒的是远离游乐设施,当时我们站的位置是在游乐设施的围栏外,并且是围栏上的铁牌掉落伤人,这跟是否远离游乐设施有什么关系?”

孙女士告诉记者,目前除了医药费是由保险公司负责的,其他误工费、营养费园方并没有给她,而且在就后期治疗涉及的植发费用等与园方安保部协商时,对方在协商几次后竟不是推脱就是避而不见。

都是风惹的祸?是设施问题?是管理问题?

12日记者再次来到文化公园进行实地踏查

记者再次来到文化公园看到,在“自由落体”这个游乐项目前,将孙女士砸伤的那块牌子已经重新固定在铁栏杆上,园内目前还是正常营业状态。记者踏查后,未发现有其他松动的告示牌或摇摇欲坠的牌子,但有个别游乐设施未张贴安全检验合格证。

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