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为创业者提供精细化服务

2017-09-07 08:41:46   中国青年网

本报记者 徐颖

“工商干部不仅为我们提供创业指南,还安排专人提供全程跟踪服务,从公司起名到选址都给我们提供指导和帮助。”西咸新区秦汉新城秦乐城娱乐有限公司总经理姚奔说。

为营造温馨、和谐的创业环境,让创业者不仅能留下来,而且能留得久、站得稳、做得大,西咸新区工商局秦汉新城分局创新推出“经营大数据”,为创业者提供精细化服务。

精细化服务让创业者更省心

“打造服务型工商不能作为一句口号挂在嘴上,而是要积极转变工作理念,变被动监管为主动服务,不断提升服务效率和质量,让群众少跑路、多办事。”西咸新区工商局秦汉新城分局局长陈文彬说。

西咸新区工商局秦汉新城分局平陵工商所副所长徐宏告诉记者:“所谓‘经营大数据’,就是我们将辖区企业进行梳理分类,统计出不同行业的企业数量、经营规模、经营情况、地理位置和客户群体等相关信息,提供给创业者进行参考。这些看似平常的数据,却能为创业者免去前期跑市场的调研之苦,为其提供准确翔实的第一手创业资料。”

为了促进辖区经济发展,该局积极为创业者提供精细化服务。例如:为创业者提供开店起名指导;帮助创业者完善相关合同信息;推荐创业者到成熟的企业或店面观摩学习;为忘记提交年报、不会填报年报的企业和个体户提供“提醒帮助”等贴心服务。

今年以来,西咸新区工商局秦汉新城分局以商事制度改革为契机,通过简化流程、提供大数据参考和贴心服务等多项举措,助推大众创业、万众创新,让企业创业更便利。

简化流程让群众少跑路

“微信办照太方便了!我早晨才通过手机提交材料,下午就接到工商局通知说营业执照办好了。”西咸新区秦汉新城御果农业种植专业合作社负责人程雨边说边竖起大拇指。

为全力推进商事制度改革,西咸新区工商局秦汉新城分局按照上级部署,大胆创新,整合社会保险登记证和统计登记证,全面实施“五证合一、一照一码”登记制度改革。为保证企业在5个工作日内完成登记注册并领取到“五证合一、一照一码”营业执照,该局登记窗口严格执行办理时限,坚持做到“一口说清、一次收件、限时办结、一窗发照”,让办事群众少跑路、多办事。

今年4月1日,在陕西自贸试验区挂牌当天,该局通过行政审批(备案)联办平台成功办理了陕西自贸试验区西咸新区第一张企业营业执照。截至今年6月底,该局已为辖区45户企业通过行政审批(备案)联办平台办理了营业执照。今年4月12日,该局还颁出了全国首张农民专业合作社微信版营业执照。据统计,今年上半年该局通过微信平台办理营业执照的企业达304户。

为扎实推进各项改革举措落到实处,该局一方面要求注册大厅窗口工作人员及各工商所干部认真学习工商登记制度改革的相关规定,力争达到素质全面、技能娴熟、服务高效的标准。另一方面,该局严格落实“一次性告知”“首问负责”“限时办理”“延时服务”等工作承诺,并完善窗口办照指南及示范文书格式。

随着各项改革措施的实施,该局辖区内市场活力被充分激发。截至6月底,西咸新区工商局秦汉新城分局在册各类市场主体共计8478户,仅今年上半年新增市场主体1180户,同比增长89.71%。

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