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男子车里被困一夜,车又能启动了

2017-09-07 06:56:53   中国青年网

本报讯(记者石伟)“这是我第一次使用共享汽车,本来觉得挺方便的,没想到后来的事让我要崩溃了。”昨天,市民张先生说,第一次“尝鲜”共享汽车,没想到在车里被困了一夜。

张先生介绍,5日晚上9点多,他在徐东租了一辆“gofun”公司的共享汽车,驾车到南湖找朋友。在南湖一条街边停车之后,张先生将车熄火,坐在车上联系朋友见面。

张先生与朋友在路边谈完事情,重新上车,却发现车子无法启动。

张先生说,还车之后,他与“gofun”客服联系,对方表示对他“免单”,并且提供部分优惠券,作为解决方案。

湖北尚卓律师事务所律师黄坤志表示,张先生与共享汽车平台属于租赁合同关系,提供汽车的平台有义务提供能够正常使用的车辆,“用户在注册账号前,要仔细看电子协议内容,如果条款里有约定,出现故障时需要联系平台,平台提供免费救援,那么救援费用理所当然该由平台承担。如果协议中对这方面内容没有明确约定,但是平台提供的车辆出现故障,无法满足租用者正常使用,救援产生的费用也该由平台承担。”

记者下载“gofun”APP后,在“服务协议”里看到,有条款规定“由于车辆本身故障引起的救援费用由‘gofun’承担,非车辆本身故障导致无法正常行驶的(包含且不限于人为操作失误、保险事故等),救援费用由客户承担(保险公司承担除外)”。

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