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记者揭秘家装行业猫腻

2017-09-06 10:07:21   中国青年网

任何行业,都有行业规范和准则,并接受相关行业部门的监督指导,才能形成良性市场。兰州家装建材行业是本报第三季度接待投诉最多的问题之一,其中涉及到“套餐家装”、“整体家装”、无资质“黑家装”及部分建材家居大卖场。投诉内容主要集中在电话骚扰、价格欺诈、订金不退、倒闭关门、偷工减料,以次充好、不按合同施工等情况占了绝大多数,部分黑心设计师吃高额回扣达到30%之多!部分小公司并未取得相应的家装资质便进行施工,许多选择了无资质家装公司或小品牌的消费者,往往在利益受损时遭遇维权难。回顾近年来兰州家装欺诈事件,华旗家饰杰装饰、西格玛装饰、尚京装饰及北京瑞博文装饰兰州分公司,小品牌以低价吸引客户对消费者使用“套餐陷阱”,连续3年多使用此招骗局识破后关门倒闭。2012年9月兰州京华阳光装饰小品牌“低价套餐”欺骗兰州业主200多万元倒闭关门遭公安部门立案调查等欺诈事件屡见不鲜。兰州晚报记者赵亮

近日,记者拨打了部分装饰公司家装热线,对“黑家装”进行排查,了解到有50%装饰公司并没有装修资质,不难发现许多没有资质的家装公司,拥有营业执照,从场地和人员方面来看,和正规公司并无不同,即便是无资质下的施工也有模有样,给消费者造成了假象,忽略了“资质”的重要性。

通过记者的回访调查,发现几乎所有报料人选择的都是“黑家装”,尤其是涉及到水电等隐蔽工程,许多“家装游击队”为了省时省力往往偷工减料,不安装电线管道直接拉电线;在厨卫的日丰管安装中,接口配件不进行热胀冷缩工艺处理或者弯头使用次品降低成本,导致许多业主家的厨房和卫生间出现漏水情况,用常年积压的旧货或者假货等等问题。这些问题,通常在房子全部装修完成后才能发现,而此时“游击队”早已不见踪影。

装修套餐报价号称“省钱”“省事”,低价的有“268元一平方精装全包”“488元一平方豪装全包”,更有甚者,打出了连家具家电都包下来了。

甘肃省室内装饰协会负责人告诉记者:“黑家装”看上去比较“正规”,但是并没有取得家装资质,近年来甘肃省室内装饰协会接收到的家装消费投诉,如中正菱方装饰等公司分别涉及合同陷阱、增项、偷工减料、以次充好等质量问题,无资质“黑家装”超半数,业主损失从几千元到数万元不等,因为这些公司没有资质,行业协会无法监管。如果有资质的正规家装企业投诉不解决,甘肃省室内装饰协会有权吊销该公司资质,提醒广大消费者选择正规有资质的装饰企业,以便维权。

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