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网约车司机绕了路 乘客却说能理解不需要补偿
2017-09-04 05:30:55 中国青年网
我当滴滴司机还不到两个月,对太原的路也不熟悉,平时接了单都是按照导航走的,几乎没有出过差错。那天,我接的单子是从双塔西街到旱西关街,按照导航的提示,我走的是滨河西路。快到的时候,因为和乘客聊天,我错过了去旱西关的出口,只能在下一个出口下了滨河西路。
因为下错了出口,把乘客送到目的地就绕了点路,乘客可能要多付我三四元钱,对此,我有些不好意思,就跟乘客说让她加一下我的微信,然后我给她发个红包,但是她却说不用了。她跟我说,在聊天的时候她就发现我是一个新手司机,所以她觉得我认错路是很正常的,“再说了,当时是我和你聊天,才错过了那个路口,我也有责任,不能让你一个人承担。”就这样,她按照账单付了我车费,没有要任何补偿。
严格说来,走错了路是我的责任,事后我给乘客一些补偿也是应该的,但她没有接受补偿,在我的意料之外。以前,没有做网约车司机的时候,我就听说有一些司机和乘客因为一两元的车费闹得不愉快,没想到自己遇见的乘客这么通情达理。
这件事也让我意识到,司机和乘客其实并不是两个对立面,只要大家都替对方想一下,就不会有矛盾产生了。而我自己,以后一定会认真看路,不会再让乘客为我的错误买单。
本报记者 张梦莹
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