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上百件信访件 两小时内从这里派出

2017-08-25 07:06:53   中国青年网

快:无论接件数量多少,都必须在两小时内转交,所有问题不得过夜

准:借助12个部门骨干的能力和经验,准确判断案件问题由哪个部门主管

严:对上交的办理报告进行严格审查,平均每件耗时半小时,对报告中定性为不属实案件,要重点审查□本报记者 史晓露

“你们先等一会儿,2个小时内要把今晚收到的信访举报件交办下去。”8月22日晚近24时,成都市环保督察工作领导小组案件督办组副组长、派件催审组组长易波正忙着写信访件的办理意见,见记者前来采访,他忙说“等一等”。

半小时前,成都市刚收到省上转交下来的由中央环保督察组交办的新一批129件信访件。此刻,办公室内灯火通明,等易波写完交办意见,派件催审组的10多位成员就会立即按职能职责,将这些信访件移交给相关区(市、县)或市级部门办理落实。

截至8月24日18时,成都市共收到中央环保督察组移交的17批信访件,累计1864件。如何确保每一件都能准确移交、迅速核实、及时整改?记者实地探访成都环保案件督办组的接转件流程。

准确派件12个部门成员组成“派件中枢”

“机场高速公路公司收费站将餐厨污水直排到排水沟,这个是交委还是城管负责?”易波问。

“是交委。”旁边几位派件催审组成员给出答案。易波随即在打印出来的信访件上写上“请市交委会同双流区政府办理”。

成都市环保督察工作领导小组案件督办组下设接件汇总组、派件催审组、转报呈批组和现场督察组4个小组。其中,派件催审组承担信访件的具体派件工作。为准确将收到的信访件派发下去,派件催审组由环保、城管、水务等12个部门抽调的骨干人员组成。

“借助这些部门骨干的能力和经验,我们能准确判断案件问题由哪个部门主管,根据案件大小再确定是以市级部门办理为主还是区(市、县)负责办理。”易波说,“对于标星号的重点交办案件,原则上不会转交区(市、县)办理。直接由市上负责,避免下级部门简单转办、放宽标准。”

按照成都市要求,无论接件数量多少,都必须在两小时内转交,所有问题不得过夜。“多的时候一晚有近200件信访件要派发下去。”易波说,刚开始没想到工作量这么大,每个部门都只抽调了一名工作人员到派件催审组。结果开始几天大家从早上8点多一直忙到次日凌晨三四点钟。8月17日,成都市又增加了一批人手,“实行两班倒”。

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