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该给疯狂的“外卖骑士”踩刹车了
2017-08-24 05:41:12 中国青年网
8月22日下午,深圳交警对外宣布,将会在全国率先搭建外卖送餐车精细化管理平台。对送餐员因违法被交警查处的,平台建立了三级处罚机制:第一次被交警处罚,停止该工作人员骑行外卖送餐车一周;第二次被交警处罚,停止该工作人员骑行外卖送餐车一个月;第三次被交警处罚的,停止该工作人员在平台内所有公司企业骑行外卖送餐车一年。(8月23日《南方日报》)
严峻的交通现实和血淋淋的惨痛教训,呼唤社会对外卖送餐行业的科学与规范化管理,尤其要切实加强对外卖送餐骑士交通违法的行为约束,给“疯狂骑士”踩踩刹车。深圳市率先推出外卖送餐车精细化管理平台,显然是顺乎行业发展、契合民意诉求的适时应势之举,彰显出对交通规则的敬畏和对宝贵生命的珍重,其警示与标杆意义值得关注。
剖析导致送餐员罔顾交规的“高速度”诱因,主要有两方面因素。一是外卖员大多没有底薪或底薪极低,其薪酬所得全靠订单提成,且订餐平台后台对每一笔订单都有预先计算的配送时限,逾时就要受罚,这无疑会诱使送餐员为追求利益最大化而多送快跑。二是人们的一日三餐都有大致相同的时间节点,送餐员只有马不停蹄地狂奔疾跑,才有可能不误客户饭点,否则,客户“差评”势必会给送餐员造成严重负面影响。
但是,与只有一次的宝贵生命相比,再优秀的业绩和再诱人的薪酬也不值一提。毕竟健康无价、生命至上。我们不反对送餐员为获取高薪酬而多送快跑地努力工作,但前提是必须充分保障自己的人身安全。这就要求每个外卖送餐员必须认真遵守交通法规,严格按红绿灯信号行事,不能存任何不切实际的“过度自信”或侥幸心理。这既是体现其文明道德的职业素养,也是兼顾业绩与安全的明智选择。对送餐员实施交通违法三级处罚机制,提高了外卖骑士的违规成本,并以阶梯式停业的处罚方式警示送餐员交规莫罔顾、“欲速则不达”。诚如外卖小哥小黄所言,不违章就会慢很多,少赚很多钱,这次新规出来,要好好记住,小心上路。
“外卖骑士”“挣钱不要命”的急功近利,与送餐企业的教育缺失和管理失当不无关联。深圳此次推出外卖送餐车精细化管理平台,不忘对涉事企业的问责与处罚。他们既及时将各外卖送餐企业涉及交通违法总量及违法率等信息公之于众,便于社会监督评判,更对车均违法率排名前三的企业,就如何有效规范、引导教育员工等约谈企业在深负责人,同时对外卖送餐车发生交通事故的,按相关规定追究管理企业的主体责任。这无疑会对送餐企业的绩效考评优化和加强严格管理产生倒逼效应。
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