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他们为艺术节“护航”
2017-08-21 06:41:39 中国青年网
深夜,在省图负一层的创客空间,首届山西艺术节新闻中心的工作人员锁上了办公室的房门,打着手电离开……距离艺术节开幕半个月前,这里的工作人员就开始按照早上8:30上班,晚上披星戴月回家的节奏为艺术节服务。作为此次盛会重要的服务部门,艺术节新闻中心的工作人员要面对国内驻晋和我省11市报名参会的449名记者,而只有通过他们的周到安排,记者们才能及时、有效、快捷地将各种展演、活动、表演类讯息公布出去,让公众第一时间了解艺术节的情况。日前,记者就到新闻中心“探班”,感受工作人员的忙碌生活。
18日开幕式当天,上午8点,距离上班时间还有半个小时,新闻中心的门已经开了,工作人员全部就位,首届山西艺术节新闻中心副主任张凤鹃告诉记者:“今天开幕,怕事情太多,我们早点来提前等着。”她话音刚落,一通电话就打了进来,果不其然是有媒体询问开幕式事宜。这边电话刚放下,那边又响了,张凤鹃还没来得及入座,就又跑到了电话机旁,“我们已经上班了,随时来都可以,中午也不休息。”短短5分钟的时间,张凤鹃接了6个电话,而另一旁为媒体记者建立的微信群也“沸腾”了。有人询问演出信息,有人询问展览讯息,只要有人提问,工作人员就得回答,即便是这个问题重复过多次。新闻中心主任赵军龙说过,“新闻中心有7个工作人员,具体接待媒体的有4人,当时定的工作原则就是‘有求必应’,时刻为媒体记者服务好,如果遇到自己解决不了的问题,也不能推脱,要积极想办法,联系相关负责人。”为了践行这套服务宗旨,新闻中心专门建立了微信群,群名很暖心——为媒体服务好。“除了对接记者,我们还要对接演出组、展览组、活动组等方面的工作人员,就是力求为记者和公众提供深度解答和服务,不能说不知道,要对各项工作了如指掌。”赵军龙说。
微信群里260余位记者,来自全省各地,4个人来解答260个人的问题,工作量非常大。工作人员邹文姣,一手拿着固定电话,一手举着手机看微信,随时准备“冲锋陷阵”;而另一头,王斐、崔璨则对着电脑不停地写方案、列日程安排,拷贝剧照和活动照片。不知道他们盯着电脑多久了,只见旁边的眼药水都快空瓶了。
从早上8:30到中午11:30,来新闻中心的记者络绎不绝,有领证的,有领演出门票的,还有拷贝资料的,工作人员们有条不紊地给予接待,连喝口水的时间都没有。邹文姣在上班前买了豆浆准备当早餐吃,可直到11:42才闲下来喝了一口“久违”的豆浆,早饭愣是吃成了午饭。
其实,新闻中心的工作人员,只是艺术节幕后工作者的缩影,还有很多很多工作者在幕后兢兢业业为艺术节保驾护航。正是他们的努力工作,让本届艺术节“艺术的盛会,人民的节日”这句口号,落到了实处。
本报记者 孙轶琼
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