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百篇温馨日记见证居家养老亲情服务
2017-08-20 06:51:30 中国青年网
乐龄生活
“奶奶好!今天天气晴朗,我把您被子晒了晒,消毒柜洗干净了,把筷子、碗都消毒了。祝您身体健康,开心每一天!”这是武汉晚晴养老服务有限责任公司护工朱桂香写给老人的一段话。这样的提示和祝福她几乎每天都写,并在服务结束之前读一遍、给老人看,在简要提示的同时送上温馨祝福。
92岁的席奶奶不久前髋关节做了手术,术后康复每天要走1000—5000步。朱桂香在其家中服务结束后主动牵着奶奶做康复训练。“奶奶,今天天气好,可以出去晒晒太阳补补钙。”朱桂香怕席奶奶听不清,还把写好的这句话给看她看,奶奶直夸朱桂香做事细心,服务周到。有一次在为老人服务的过程中,朱桂香发现老人家中挂在墙上的吊灯松动了,而且电线老化,容易漏电,于是她马上提醒家属,并请来公司的安装师傅帮忙修理。
寥寥数语,普通平常,举手之劳,饱含深情挂念,这些质朴的温馨提示和简单的举动让老人和家属心中倍感暖意融融。温馨提示的写读渐渐成了朱桂香为老人服务的习惯,3年来累计已达数百条,她希望能通过这样的方式给老人被尊重、被关心、被认同的感觉,通过自己真心细心、将心比心的服务给老人温暖。 文/图 记者余丹夏
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