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报告称分享经济四大问题有待改进

2017-08-16 08:49:53   中国青年网

本报讯 (记者杨召奎)由中国法学会消费者权益保护法研究会、北京阳光消费大数据技术研究院日前发布的《分享经济舆情大数据报告(2017)》显示,在分享经济领域,安全保障、服务质量、价格垄断、个人隐私等四大方面的问题事件数量较多。

具体来看,安全保障类问题事件主要涉及分享产品或服务安全没有保证或存在安全隐患等。如“男童骑共享单车致死索赔700万元”等。

服务质量类问题事件主要集中在网民对分享产品或服务提供人员的服务态度、工作效率以及业务能力的抱怨方面。

价格垄断类问题事件主要涉及分享产品或服务的费用高、临时加价、天价计费等方面,如“知名作家炮轰滴滴动态加价”等。

个人隐私类问题事件主要涉及用户个人隐私遭窃取、产品或服务提供人员威胁用户和骚扰用户等。

“当前,我国分享经济发展迅猛,为社会创造了巨大的经济效益,也给人们的生活带来了巨大便利。但从上述四大方面问题事件来看,共享经济领域还有许多有待改进的地方。”中国消法研究会副秘书长陈音江说,因此,对分享经济进行有效的监管显得非常重要。

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