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营口东邦以三项国家标准赢得市场

2017-08-16 08:26:48   中国青年网

谁制定标准,谁就拥有话语权,谁掌握标准,谁就占据制高点。

营口东邦冶金设备耐材有限公司依托技术创新,抢占产品标准制订的高地,起草三项国家标准,为企业在市场竞争中赢得了更多主动。

国标“铁水脱硫用搅拌头”即将实施

营口东邦冶金设备耐材有限公司是全国最大的专业生产铁水脱硫设备的厂家。公司成立于2003年,以生产铁水脱硫喷枪、铁水脱硫搅拌头、钝化颗粒镁为主。年生产铁水脱硫喷枪能力6000套、铁水脱硫搅拌头3000套、钝化颗粒镁5000吨。

营口东邦能够在竞争激烈的市场中站稳脚跟,得益于企业在标准制订和发布上占有一席之地。公司起草的“钝化颗粒镁”国家标准,已于2016年8月发布实施。起草的“铁水脱硫喷枪”、“铁水脱硫用搅拌头”两项国家标准,国标委已批准于2017年9月发布实施。

在整个生产经营实践中,营口东邦与乌克兰国家科学院黑色冶金研究所、辽宁科技大学、沈阳理工大学等开展广泛合作,获得可靠技术支持。公司产品销往国内外60多家大中型钢铁企业,并出口到乌克兰、巴基斯坦、缅甸等国家及地区,深受国内外钢厂的好评。

以科技创新提高产品质量

营口东邦秉持“高质的产品、高效的工作是优秀的人做出来的”质量理念,建设完善的质量管理体制。每道工序都严格检查,不合格绝不允许进入下一道工序操作,不合格产品绝不允许出厂,每个售出的成品都有质量跟踪卡,对于在使用过程中存在的问题及时反馈并记录存档。

在此基础上,还制定了严格的原材料、半成品、成品过程检验及产品出厂最终检验制度,并作为ISO9001质量体系程序文件严格控制。所有进厂的原料在进入库房后,原料保管员挂待检标牌,并及时通知质检部。质检部接到报检单后由化验员抽样检查各项指标,检验结果报送采购部,原料保管员按检验结果及时更换检验状态标识牌。凡出现不符合标准的原材料,由技术中心组织相关人员进行评审,并将评审结果报主管领导,无技术中心负责人签字的入库单一律无效。技术中心不定期对库存原料进行抽样检查,并将检查结果上报主管领导,以确保原材料用于生产时的质量。

在生产过程中,营口东邦始终以提高质量为核心,不断改进工艺、创新产品。在工艺流程方面,产品各个细节都经过反复的测试与实验,以改进工艺技术,提高产品质量,带动经济效益不断提高。同时,加大新产品研发力度,通过科技创新来提高产品质量及寿命。在巩固市场地位的同时,更好的节约成本,提高脱硫效果,简化生产流程,进一步提高产品质量,增强我国钢铁产品进入国际市场的竞争力。

在售后服务体系方面,公司逐步形成覆盖全国主要地区的销售网络,建立快速的市场反应机制。形成市场信息、销售信息和生产信息的实时传送,提高市场变化的预测和快速反应能力。同时,开展顾客满意度管理,构建了顾客服务工作体系和运行机制。凭借完善、周到的售后服务提高客户满意度和认可度,营口东邦在维护现有市场网络和稳定客户的同时,不断拓展新领域,开发新客户,确保公司主营业务收入稳定增长。

□本报记者/赵 铭

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