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缺乏诚信弄虚作假 莫高窟停止为旅行社预留门票
2017-08-12 09:53:20 中国青年网
兰州晚报讯(记者高宏梅实习记者胡雪晴周晓岚)为最大限度满足广大游客参观莫高窟的愿望,敦煌研究院莫高窟开放管理委员会结合文物保护的要求,在确保文物和游客安全的前提下,适时启动应急参观模式,出台了旅行社可提前三天凭游客身份信息向数字展示中心预约调度科传真申请预留应急门票的政策。随着参观人数创出新高,个别旅行社倒卖、违规代购门票等行为严重扰乱了暑期莫高窟参观和敦煌旅游市场。
8月11日,记者从敦煌研究院获悉,莫高窟不再接受任何旅行社预约应急门票,均为窗口现场购买,以8月10日16:00为截至受理期限。
据记者了解,应急门票被叫停事出有因。莫高窟管理方本着方便游客参观的需求开启应急参观通道,但在政策实施过程中发现,有大量旅行社急功近利,缺乏大局意识,无视市场规则,巧钻政策漏洞,在提交信息时缺乏诚信,弄虚作假,游客信息成倍增加,导致无法受理此项业务。并通过携程、淘宝等网络营销平台临时搜集散客信息,变相代售莫高窟应急门票,将莫高窟门票与旅游产品强行捆绑揽客,扰乱了莫高窟开放管理秩序,引起了游客投诉,损害了敦煌整体旅游形象,严重违背了政策制定初衷,社会影响极其恶劣。
为及时规范市场行为,努力维护市场公平,遏制旅行社的投机钻营行为,经莫高窟开放管理委员会研究决定叫停应急门票,并呼吁各旅行社结合自身接团能力,开展旅行社业务。否则,因盲目收客,因无票导致游客无法参观等相关纠纷,由旅行社自身负责。
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