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遇地震等突发事件致旅行受阻 变更和解除合同有说道

2017-08-10 08:05:17   中国青年网

四川九寨沟地震发生后,8月9日,沈阳市旅游质量监督管理所发布相关说明,向游客们传授如何维权等知识。

《旅游法》规定,突发事件或旅游安全事故发生后,旅游经营者应当立即采取必要的救助和处置措施,依法履行报告义务,并对旅游者做出妥善安排。因地震影响九寨沟景区的开放,许多旅游合同面临变更解除。沈阳市旅游质量监督管理所表示,旅行社与旅游者应本着尽量促使合同目的实现的原则处理。首先是变更合同。采取延期出行、更改行程等方式避免受影响的地区和时段,并协商承担由此产生的费用,以最大限度的减少双方的损失;其次是解除合同。根据《旅游法》规定,合同解除的,组团社应在扣除已向地接社或者履行辅助人支付且不可退还的费用后,将余款退还旅游者。

沈阳晚报、沈报融媒记者 王立军 邓丽婧 实习生 侯奕冰

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