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老街坊,那就是一宝
2017-08-09 15:15:15 中国青年网
张丽
加装电梯、安排停车位、整顿小广告……在过往的新闻中,在耐得烦、不怕琐碎的城市管理工作中,老旧小区的身影频繁出现。这些动辄几十年历史的老房子里,住的都是老人儿。每栋老楼背后是产权关系无比复杂的老单位,每个老人儿所面对的,是新旧交织的各种问题。管理这样的小区,不仅对于北京这样的超大城市,对全国各地大大小小的城市来说,都是难题,也是挑战。但,路,只要走,总是有的。
本报昨日报道,在一些老旧小区,面对复杂的问题,尤其是涉及各方利益的问题,现有的一些模式难以解决。不过,在东直门街道胡家园社区东区,这些问题却得到了有效控制。记者探访发现,在这样一个没有物业的老小区里,为了让居民都满意,诞生了一个新机构——小区居民自治管理委员会。和业委会不同,居民自管会把居民、居委会甚至将来要引入社区的物业紧密地联合在一起。据介绍,目前,居民自治管理委员会最主要任务是听取民意,将居民们对于社区改造的相关意见、建议转达社区,街道、居委会便可以根据民意制定相关的方案,同时自管会也肩负着很多居民协调工作。该社区党委书记王华表示,东区自管会共有11名成员,其中包括社区民警、居委会工作人员、驻区单位代表,另外8人是社区居民。小区一共7栋楼,这样的设置可以保障每个楼都有自管会成员,问题的决策遵循了少数服从多数的原则。记者注意到,自管会成员是以社区的中老年居民为主,选拔的方式分为自荐和居民推荐,标准是遵纪守法、热心社区事业、办事公道等。居民们说自管会成员都是大家信得过的老街坊。
俗话说,家有一老,如有一宝。对于老小区来说,老人儿也是一笔宝贵财富。远亲不如近邻,尤其是街里街坊在一起住了几十年,实际上老邻居们也快把小区住成一个大家庭了。相对于外来的、面孔生疏、不明底细的物业服务人员,老街坊对于小区的情况知根知底,假如遇到什么矛盾,也可以很快分析出解开“死扣”的关键在哪里。这样有的放矢地解决问题,既能够让居民认为有人聆听自己的心声,能够站在自己的立场去谈判,为自己代言,也便于其他管理部门、物业公司收集意见、有针对性地回应,而不是陷入七嘴八舌的一团乱麻中,应接不暇。
更为关键的是,只有住出感情的老街坊才能真正发自肺腑地觉得“社区是我家”,才能有那种心劲儿真心为社区好、为邻居们好,同时也是为自己好。胡家园社区的经验告诉人们,重视挖掘本地人力资源是解决复杂问题的一个捷径。千万别觉得老街坊每天走来走去没啥了不起,实际上他们都是信息的富矿、是活的本地史,温故知新,激发出他们的潜能来,可是能解决不少大问题。J173
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