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辽宁阜蒙县“三部曲”高效推进“互联网+政务服务”

2017-08-06 17:01:55   央广网

央广网沈阳8月6日消息(记者徐志强)记者从阜新市政府获悉,为切实发挥好行政服务中心在推进“互联网+政务服务”改革的前沿阵地作用,阜蒙县积极贯彻落实省、市“放管服”改革的决策部署,进一步“转职能、提效能”,推进行政服务中心“互联网+政务服务”平台建设,努力实现行政审批规范化、透明化,真正“让信息多跑路,让群众少跑腿”。

一是高效整合现有资源,培养“互联网+政务服务”思维。行政服务中心主动转变工作方式,变“要我服务”为“我要服务”,将“互联网+政务服务”工作纳入到学习培训体系中,要求工作人员在精通自身专业技术的同时,掌握“互联网+政务服务”平台的运行模式,努力建成既精通行政审批业务又具备网络办公能力的专业化队伍。

二是推出微信平台,开启“指尖上的服务”。6月30日,中心开通了官方微信平台,现在只需关注“阜蒙县行政服务中心”官方微信号,就会实现办事项目相应的申报材料,办事流程、审批时限、咨询电话等内容“服务全知道”,让百姓和企业“少跑腿、好办事”。中心充分利用微信平台,发布中心政务公开、工作动态、窗口建设等信息,从而实现了中心与群企之间的良性互动。平台推出不到两周,关注粉丝量已过140余人,有效缓解了办事群众往返周折的麻烦。

三是推进网上审批平台建设,实现群众办件“零距离”。目前,行政服务中心结合多年来《辽宁省电子监察系统》实际运行的经验,形成了一套完整的网站建设方案,并将积极协助省、市网站建设的统筹安排,打造网上审批与中心实地审批高效互补的行政服务平台。另外,中心多次与相关部门沟通协调,将利用县政府网站平台,发布中心政务信息。同时,计划将进驻中心的19个部门的119项行政许可事项服务指南模块与微信平台对接,从而提高审批效率,方便更多的办事群众通过“互联网+”体验到更好的政务服务。

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