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让矛盾走不出预防调处“包围圈”

2017-08-04 22:37:48   中国青年网

□ 本报记者 李光明

“这是我们平安志愿者服务队的新成员,她叫……”对于队长周圣清的介绍,安徽省马鞍山市花山区矿院社区“周老师平安志愿者服务队”的队员们既意外又敬佩。意外的是,这名新队员原来是一位进京信访老户;敬佩的是,为化解信访老户的矛盾,周圣清连续数天同吃同住,终于使其息诉罢访。

这起矛盾的化解,是马鞍山市多元化解矛盾纠纷体系正在走向成熟的一个缩影。近年来,马鞍山市坚持整体设计与基层探索相结合,坚持专门力量与群众路线相结合,坚持继承传统与创新创造相结合,调动多方资源,畅通多元路径,着力推进矛盾纠纷多元化解机制建设,初步形成调解、仲裁、行政裁决、行政复议、诉讼等有机衔接、相互协调的矛盾纠纷多元化解工作体系,矛盾纠纷化解的能力和效率不断提升,连续多年未发生因矛盾化解不到位而引发的“民转刑”案件和个人极端暴力事件。

政法机关共促调解基础坚实

在马钢警民联调中心,有一面越南籍母亲送的锦旗。2016年,这位越南籍母亲的女儿驾驶电动三轮车与马钢南山矿业公司火车机车发生碰撞,当场死亡。马钢警民联调中心立即启动化解程序,尽管死者生前冒用中国公民身份信息入境,联调中心还是辗转多部门联系到其远在越南的亲属来到马鞍山,开展调解安抚工作,妥善调处了这起涉外铁路交通事故纠纷。

自安徽省第一家乡镇社会矛盾纠纷警民联调工作站在马鞍山市公安局花山区慈湖乡昭明派出所挂牌成立后,马鞍山市综治委出台了警民联调工作站建设意见和标准,市综治办、公安局、司法局联合推动了警民联调工作站建设。

经过几年的努力,马鞍山市54个公安派出所全部建立了标准化的“警民联调”工作站,每个工作站配备有1名至4名专职调解员,并在一些矛盾纠纷较多的村、社区建立警民联调室。公安机关接警后会根据警情通知警民联调工作站专职调解员到出警现场调解,或处理前分流到警民联调工作站先行调解。

“警民联调已成为全市矛盾纠纷多元化解机制整体格局中不可或缺的重要支撑。”马鞍山市委常委、政法委书记、市公安局局长从辉说,开展警民联调后,因矛盾纠纷引发的报警数量明显下降,群众对政法机关和政法工作满意度大幅提升。

在化解矛盾纠纷的各个环节,马鞍山市政法机关都按照调解优先原则,确立调解的基础与核心地位,以高效、快捷、平和的方式解决纷争,主力军作用得到充分发挥。

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