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探访“伊朗Uber”SNAPP:一款掀起德黑兰出租车行业革命的APP
SNAPP总裁沙赫卡尔接受采访
国际在线报道(中国国际广播电台驻伊朗记者 雷湘平):正如多数国内大城市,在伊朗首都德黑兰,交通拥堵和打车难也是家常便饭。不过,近年来随着移动互联网的飞速发展,有一款叫做SNAPP的打车软件正在走进普通德黑兰人的生活,它不仅方便了市民出行,也为整个德黑兰市的出租车行业带来了革命性力量。
在伊朗,打车软件是近两年才逐渐流行起来的。这款叫做SNAPP的打车软件是在德黑兰土生土长的,也是伊朗第一家,它的出现改变了德黑兰市打车难、打车贵的现状。在位于德黑兰市区北部的一座办公楼里,SNAPP公司创始人、执行总裁沙赫卡尔在接受记者采访时表示,成立SNAPP的目的就是为简化伊朗人的出行方式,为他们提供经济实惠的出行选择,“SNAPP成立于3年前,简单地说它是伊朗版的Uber,但是我们并没有完全复制Uber的理念,而是基于伊朗用户需求开发出了自己的特色功能,由于伊朗人对于打车价格敏感,我们开发出了‘上车前价格先定’的功能,也就是在每次约车之前,乘客就已知道需要支付多少钱。与此同时,(还根据伊朗人的消费习惯),保持了现金支付和网上支付两种方式。”
在中国,滴滴出行等打车软件已经发展出一套成熟的业务体系,而在伊朗,SNAPP所提供的打车服务仍然方兴未艾。由于传统出租车行业所提供的服务存在费用昂贵、质量良莠不齐、时间不宜把控等诸多问题,而SNAPP提供的打车费用要比传统出租车低30%-50%,且提供标准化的服务,它的出现自然受到追捧。沙赫卡尔表示,推出仅3年,SNAPP已在德黑兰、设拉子、伊斯法罕等城市,斩获了500多万活跃用户,“过去3年,我们的成绩是惊人的,当前已有超过500万乘客在日常出行中依赖SNAPP打车平台,有超过10万的司机在提供服务。请记住,由于我们仅在过去三个月才开始将业务扩展到德黑兰以外的城市,所以这些数据大多反映的是德黑兰市民使用SNAPP平台的状况。现在每月使用SNAPP打车服务的潜在增长率达到了70%,这从国际标准来看,是很了不起的。”
目前,SNAPP已经占据了伊朗手机打车市场80%的份额。除了普通打车服务,SNAPP也逐步推出了豪华专车服务、女性专车服务和衍生快递服务。业务迅速扩张让公司职工数量急剧增加,从去年7月的60人增加到今年超过500人。去年10月,SNAPP公司接受了南非一家企业2000万欧元A轮融资,这为公司进一步拓展在其他城市的服务提供了保障。
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