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【治国理政新实践·贵州篇】贵阳:“大数据”服务“大民生” 让社区更有智慧

2017-06-11 08:20:24   

曾经,一条信息录10遍,打字打到手抽筋。现在,手持PAD可随时随地采集信息,效率大大提高;曾经,信息变更要从头再来,费时费力好累心。现在,通过社区管理系统,更改录入,一次搞定……这是贵阳市南明“智慧社区”建设启动以来,沙南社区网格员饶友梅日常工作变得更加方便快捷的真实写照。

这些,都得归功于社区专门配备的社工移动工作平台——平板电脑。在辖区走访巡查,饶友梅都拿着平板电脑,手指轻点界面,就能轻松完成以前要回到办公室才能做的工作。

作为南明区“新型智慧社区”试点建设单位,沙南社区的4个网格从2016年11月初开始试运行。网格员通过使用该设备,可随时随地采集、更新信息,并实现条块数据对接,使管理高效、服务到位。

据介绍,智慧社区·社工移动工作平台是一个专供基层社工网格员使用的集业务、学习、查询为一体的移动工作平台,该平台有事件管理、数据管理、在线学习、业务助手、辖区信息、工作日志和基础功能七大模块,通过专业化分工和流程重建,基层网格员只要带着平板电脑,走访时可就地采集、维护变更数据信息。

为推动基层社区运行体制改革创新,提升社区服务能力和治理水平。2016年3月25日,南明区与北京华电南自控制系统科技有限公司合作,采用政企合作PPP模式共同建设“智慧社区”试点项目,将公司化、专业化、职业化管理运作引入社区工作者队伍建设,实现政府的“放”“管”“服”与社区共建、共治、共享的有机统一。

“建设‘智慧社区’的根基,首先就是要实现数据融合。过去,以公安、民政、党建、计生等各个垂直系统为代表的传统条数据,彼此之间不能共享互通,形成信息孤岛。而‘智慧社区’通过建立块数据综合应用平台,打破了这个信息孤岛,将传统条数据通过从数据到数聚、从跨界到融合、从解构到重构的过程,经业务流程的再造,最终搭建起南明块数据综合应用平台。同时,以‘智慧社区’为根基扩展应用面,添加民生服务、社会治理、经济运行等综合功能,整合区各个应用平台,汇聚全区数据资源,形成块数据,为民生服务、社会治理、经济发展提供精准决策。”北京华电南自(贵州)科技有限公司运营经理赵俊宁说。

“2017年,南明区块数据平台建设具体思路为:以全区大数据 社区政务、大数据楼宇经济等需求为依据,分析系统数据结构,形成社区‘块数据’规划,搭建社区块数据综合应用平台,并基于辖区各数据应用系统,切实解决社区各条块业务问题,真正实现数据的深度分析与利用。”南明区委群工委常务副书记鲍华丽说。

目前,南明区块数据平台建设正按照主体融合、业务融合、数据融合“三个融合”原则稳步推进。其中,在业务融合方面,将社区块数据平台作为网格中心与社会方共同运营的技术支撑平台,实现业务流程上的深度融合,搭建社区工作者队伍管理运营新型体系;以该平台为支撑,通过建设智慧社区区级融合管理中心,实现与现有的“12345公共服务热线(网站)”指挥平台和“社区网格化服务管理信息”平台、在建的“社会和云”等不同系统集成对接,实现数据信息共享交换和指令协同。目前该项工作正在加快推进中,预计今年10月完成。

此外,南明区还将构建社区自治创新云平台系统、社区自治创新智能管理中心系统、社区自治创新服务门户系统在内的统一支撑系统,按需建设社区治理、公共服务、精准扶贫、政务服务、家居安防、公共卫生、生活服务等各类专题业务,实现管理服务下沉社区、群众参与社区治理,社区治理更加精准化、精细化。在试点基础上,全区还将推广可复制经验,形成“智慧社区”的“南明模式”,带动“智慧南明”全面建设。

(通讯员 廖燕娟)

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