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杭州1.7米高服务窗口引争议 回应:该站房为临时租用场地

2017-06-09 08:06:53   东方网

原标题:杭州1.7米高服务窗口引争议

据《劳动报》报道:日前,一个杭州闹市区的公交车站服务窗口在网上引发了热议———1.7米的离地高度让一般人难以“高攀”。对此,杭州公交集团回应:该站房为临时租用场地,无法改变房屋结构,公交集团已将服务窗口迁至站房门口。

据了解,该窗口为杭州514路菩提寺路站房服务窗口。照片中可以看到,该窗口超过一些成年人的头顶,多名乘客需要踩在临时设置的台阶上,方能到窗口进行咨询和零钱兑换。许多网友看到照片后,纷纷表示这是“现实版‘人民的名义’”“专为姚明定制的窗口”。 针对乘客反映的情况,杭州公交集团引起了重视。鉴于目前514路菩堤寺路站房的实际情况,公交集团在514路菩堤寺路站房处设置引导牌,引导“请需要零钞兑换和公交服务的乘客,到站房门口咨询”,既避免了现设置在窗口前的台阶不利于老年人上下,又方便了乘客公交服务咨询。同时,在早晚高峰安排工作人员到现场进行服务,方便乘客零钞兑换和咨询。

责任编辑:都基强 CN065
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