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7月起故宫门票全部网售 10月起停用纸质票

2017-05-06 14:26:19   北京晚报

本报讯(记者孙乐琪)记者从故宫博物院获悉,7月起,故宫将试行全网售票,观众可以现场用手机购买当日门票进宫参观。售票窗口将逐渐关闭,10月起停用纸质票,综合服务窗口将为特殊人群服务。

昨天,故宫实行票务全网化的初步实施方案发布:在维持每日8万限流人数不变的情况下,门票将全部网上销售。即日起至6月是准备阶段:观众不再必须提前一天购票,可当日购买网票。7月至10月,全网售票将进入试运行阶段:“此阶段,虽然纸质票还在销售,但售票窗口的作用在淡化。工作人员将在端门广场南、北两端设置咨询台,帮助观众现场完成‘网购’。”至10月下旬起,故宫将择机正式实施全网售票,力争在2018年“五一”实现观众分时段、错峰参观。

故宫博物院院长单霁翔透露,“故宫正在研发购票的APP软件,支付方式也将逐步添加支付宝、微信等。故宫售票网站英文版也在研发中。”此外,故宫将成立现场劝导组、调解室、应急处置小组,对只具备传统购票习惯又有入院参观需求的观众,进行购票流程讲解和分流劝导。

故宫2011年9月开始实施网络售票,目前门票网售率大约在50%左右,逢节假日最高7成门票是提前网上预约。据统计,2012年至2016年现场购票人数占比从99.44%减至目前58.86%;2017年第一季度现场购票人数较2016年同期又下降了9.73%,网络预售同比增长18.77%,整体同比增长8.24%。

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