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高铁盒饭太贵?铁路总公司:将引入“互联网+”建立信息服务平台

2017-04-29 08:11:09   

高铁快餐一直备受热议,日前,中国铁路总公司发布消息称,将引入“互联网+”建立高铁餐饮供应信息服务平台,尽快推出网上订餐、站车配送供应等服务。这就意味着,以后旅客乘坐高铁列车时,将有望通过统一的网络平台,依据个人喜好订餐,所有餐品将明码标价。

严格规范餐饮服务

目前,全国各个铁路局、车辆段所辖高铁盒饭价格、种类多样,并没有统一的标准。以北京地区为例,高铁盒饭除了米饭炒菜类等,还包括早餐供应的包子、馅饼等,价格则从10元到65元不等,可供旅客依据个人喜好选择。

就近日有媒体称“高铁15元盒饭被雪藏”“高铁盒饭背后的暴利”等问题,中国铁路总公司有关部门负责人昨日回应,铁路部门已组织专门力量,加强食品安全卫生和质量检查,同时,加大服务质量和价格监管力度,治理整顿有些高铁列车违规不良经营行为,严格规范高铁餐饮服务,维护旅客合法权益。

不以盈利为主要目的

该负责人称,一直以来,铁路部门始终将高铁餐饮服务作为铁路客运服务的基本内容,作为面向旅客群众的基本服务,而不是以赢利为主要目的的纯商业经营行为。

铁路部门表示,在保证站车食品安全的前提下,为满足旅客需求,高铁推出了盒饭快餐、商务套餐和面食、包点、简餐等系列食品,但这些与旅客群众日益增长的餐饮需求还有一定差距,为此,多年来,铁路部门也一直在积极探索改进。

供应平台明码标价

铁路部门表示,下一步,将加快推出市场化改革措施,即按照开放合作、许可经营的思路,引入“互联网+”,尽快搭建向社会开放的高铁餐饮供应信息服务平台,将路内外符合条件的餐饮产品在同一互联网平台明码亮质标价,供广大旅客自主选择,形成公平开放的高铁餐饮市场。

据悉,目前,铁路部门正在加快研究实施方案的技术准备,将尽快推出网上订餐、站车配送供应服务。同时,将加强食品安全和高铁餐饮市场监管,依法执行食品安全准入制度,加大食品卫生监管力度,确保食品卫生安全,并规范实施许可经营,完善合同约定,维护高铁餐饮有序竞争的市场秩序。

实际上,今年春运期间,北京往返上海、杭州等地的25趟高铁上已经实现了软件叫餐服务,旅客只需下载相关订餐APP就可以吃上自己合意的餐食。

原标题:高铁盒饭太贵?铁路总公司:尽快推出网上订餐服务

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