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女宾酒后昏睡万达酒店 一男一女持卡进入房间

2016-12-22 21:56:14   

女客人在饮酒后入住南京一酒店,在其入睡之际,竟有一男一女在其不知情情况下进入房间。事后她从酒店方了解到,这两人是从酒店前台拿到她房间房卡的,且在其房间呆了十几分钟。

“酒店未经过我同意,就给别人房卡,万一造成不良后果怎么办?”陈女士很愤慨。

南京万达嘉华酒店对记者称,进入陈女士房间的两人分别是活动组织方与参与方,与陈女士认识,想查看酒后的陈女士是否安好。而酒店出于对陈女士安全等考虑,才给了访客房卡。

但陈女士坚决认为,“就算是爸妈来看我,酒店也应该先征求我的同意才能给房卡。”

酒酣当晚,一男一女持卡进入房间

11月16日,从上海到南京出差的陈女士入住南京万达嘉华酒店。大约晚上八点半左右,喝了点酒、微醺的她回到房间休息,“门没反锁,衣服都没脱就睡下了”。

然而,睡下不久,陈女士朦胧中似乎听见有人进出的声音,迷糊中“好像看见个男的背影”。陈女士对记者回忆,当时她说了一句“有人进来了?”但来人没有回应,就出了门。

她瞬间惊起,于是拨打前台电话,说有人进了她的房间,十几分钟后酒店回复正帮她在查看监控。

但直到事发第四日,因为迟迟收不到酒店的反馈,陈女士拨打了酒店的投诉电话,酒店才对当晚的事件做了说明。

陈女士说,酒店发给她的当晚监控视频截屏显示,11月16日晚10点多,一男一女从前台拿了房卡进到她的房间,十几分钟后两人出房间门。大约两分钟后,其中的男士又单独折回,一到两分钟后走出陈女士的房间。

酒店:特殊情况下的处理

南京万达嘉华酒店承认,他们在给其他人员房卡之前,并未向陈女士打电话征求意见。

该酒店总经理曲乃江向记者表示,通常情况下,访客进房间是应该先征得住客同意的,但这次属于特殊情况。

曲乃江称,当时一男一女分别是活动的组织者与参与方,酒店从一开始就是与其中的男士对接入住事宜,所以,16日当晚,当这名男士与另一位女士一起提出要看望陈女士的时候,“酒店没有理由拒绝”。

酒店的财务总监丁胜也对记者强调,喝醉酒“很容易出问题”,酒店把卡给活动组织者是因为组织者有义务帮助保障参与者生命安全。

目前酒店与陈女士仍未达成一致协议。

曲乃江说,酒店提出为陈女士提供两晚免费住宿,并承诺在其他城市也给予陈女士住宿方便,但被拒绝,并称陈提出要求酒店按照二十多个晚上的住宿标准折现补偿,“数额太高”。他还称,如果真对陈女士造成损失和侵害,她应该报案,以便处理起来有依据。

陈女士则说,事发后酒店一直不承认错误,“如果他们承认错误我不要这个补偿也行。我一直没想过要什么样的补偿,一气之下说了个二十几晚。”

原标题:女宾酒后昏睡万达酒店 一男一女持卡进入房间

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