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打47次电话没人接原是听筒被放一边 工作人员:嗓子疼没法接

2017-09-21 02:06:57   中国青年网

宝鸡高新区管委会对外公布了3部公租房登记咨询电话,工作人员将其中一部电话的听筒放在一边,导致市民的咨询电话打不进来。

市民无奈

   拨打咨询电话48次 47次占线1次被挂断

9月15日,在西安上班的宝鸡市民齐先生,收到宝鸡高新区管委会发来的办理公租房登记手续的通知,短信中公布了3部咨询电话。由于不清楚办理登记手续该携带哪些资料,齐先生拨打电话咨询,但从18日下午2时30分至19日上午10时30分上班期间,轮番拨打3部电话48次,其中47次都是占线,唯一一次接通,对方没说话就挂断了。

齐先生说,他2014年开始申请公租房,通过资格审核后,之前两次摇号都没中,9月15日接到通知后心情很激动。“我近期一直在西安,收到通知后就想先咨询一下,免得白跑一趟,9月18日咨询电话怎么都打不通。9月19日上午,我请假从西安赶到宝鸡,途中还拨打了几次咨询电话,还是始终无人接听。”齐先生说,他到宝鸡后,在办理公租房登记手续现场发现了电话占线的原因,“19日上午11点,在登记手续现场,我看到共有3部咨询电话,两部有人接听,一部尾号039的电话的听筒被放一旁。我问工作人员为什么这么做,没人回答。”

记者走访

   管委会副主任刚走一会一部电话又无人接听

昨日上午10时,华商报记者来到位于宝鸡高新区管委会7楼的公租房登记现场,来办理登记的市民络绎不绝,共有5名工作人员接待,两部咨询电话正常接听,但一部尾号为880的电话听筒被放在一边,华商报记者现场拨打,语音提示占线。在这部电话不远处,有两名工作人员闲坐着。

昨日上午11时,得知这一情况后,宝鸡高新区管委会姚副主任来到现场,询问工作人员为什么把听筒放在一旁,一位女性工作人员说嗓子疼,无法接听。姚副主任指示另一名男性工作人员接电话,听筒放好不久,就有电话打进来。但姚副主任刚走不一会,该男性工作人员就出去了,这部电话铃声不断响起,但再无人接听。

据宝鸡高新区城建局一名陈姓工作人员介绍,公租房登记的部分工作人员是从社区借调来的,他们将进一步加强管理。据了解,此次高新区一共投入700多套公租房,截至昨日中午,已有1700多人办理了登记手续。

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