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哈尔滨北兴木门“关不上” 厂家不退不换终止售后

2017-08-17 14:52:32   中国青年网

央广网哈尔滨8月17日消息(记者迟嵩)冬天门就缩出一条大缝,挂不住锁;夏天门就胀得比门框还宽,关不上门。哈尔滨北兴木业生产的这种会“收缩”的木门,让消费者姚女士在孩子上学前搬家的愿望落了空。而厂家不但不予退货,而且称因沟通出现问题终止售后维修。

5扇门都会“变形” 冬天“瘦”夏天“胖”

去年8月23日,哈尔滨市民姚女士在海城品牌装饰广场订购的北兴木业的门,“5扇实木复合的门,大大小小7个口线,还有78米长的踢角线,总共花了15463元。”让姚女士没想到的是,这几扇门给她带来了许多的麻烦。

“厂长来量的尺,结果忘了量踢角线的长度,我就又请假来了一次。”姚女士说,门也没按期交付,而是拖了一个多月,当时还忘了生产踢角线,就又等了一周,10月20日安装完成。

因为不着急入住,姚女士也没计较什么。

门芯板和边框之间油漆开裂

“今年2月末,我发现门芯板和边框之间油漆开裂,能看到里面的木板,门框上部分实木部分也有不同程度的开裂。”姚女士说,当时厂家安排的美容师傅建议供暖结束后5月份再进行处理。

门与门框间出现很大的缝隙

没等到5月份,4月份又出问题了。13日,姚女士发现5个门与门框间都出现很大的缝隙,“能伸进一个手指头,连门锁都挂不住了”。厂家派2位师傅上门维修,将门套子拆了往里移,修完后门套子被拆得乱七八糟,好在门缝变小了。

对于门上的漆裂问题和门套子再次拼接留下的缝隙,师傅建议等搬家前一次性处理。

等到7月份,姚女士多次联系美容师傅,上门的两个师傅认为于需要美容处理的地方太多,当即联系北兴木业的汪厂长返厂。8月2日,在姚女士的多次催促下,厂家派人将门拆下来返厂维修。

门胀得关不上了

8月11日,重新喷过漆的门安上后,门胀得和门框一样宽,几乎关不上门,“当时,修门的师傅建议要么把锁扣往门框里抠,要么把合页往里抠,能弄出一点缝隙,看看能不能关上。还有就是等着它再像之前一样缩回去点儿。”

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