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刘强东:最讨厌心灵鸡汤 所有失败最终都是人不行

2017-08-05 14:34:04   中国经济网

创业公司如何管人是最难的也是最重要的事情,如果说一家公司失败了绝对不是因为钱的问题,而是团队出了问题。刘强东曾经在众创学院上给创业者分享了京东人事管理的四张表格,这四张表格组织了公司选人、用人、留人的基本原则。

核心观点

1.能力价值观体系:能力价值观体系是一个公司选人、用人非常重要的一个表格。价值观没有得分高低之分,只有与公司的匹配程度高低之分,任何一家公司都要提出自己的价值观,对每个员工都要进行价值观匹配度的考核。

2.ABC原则:管人怎么管?谁管谁?怎么一个管法?这时候ABC原则就发挥了它的作用。ABC原则就是按照级别C汇报B,B汇报A,两级人事权,C的加薪、辞退、奖金、股权等等都由A和B来决定。

3.8120原则:一个管理人员最佳的管理数是8到12人,在保证管理人员有足够的时间思考战略的同时也不会很清闲。而对于公司最低层的管理人员,要求每个主管管理人员不低于20人,这样就避免了公司人浮于事,官太多,人太少。

4.2N原则:最后一个原则是2N原则,每个人最多只允许带原单位的一个人过来,如果带的人多怎么办?也欢迎,但要去别的部门;所有的管理人员要在一年的时间内,找到可以替代自己的公司认可的人员。

以下为刘强东的分享全文:

我最讨厌讲的是心灵鸡汤,所以今天不会跟大家讲任何的心灵鸡汤,特别是创业鼓励的话。作为创业者,如果你的激情需要来自于别人的鼓励的话,我认为是很可怕的。激情永远是来源于自己,不是别人的鼓励。

管理一家公司,有两个最重要的权力,一个是人事权,一个是财权:管人和管钱。第一堂课和大家分享一下京东是怎么管理人的,我们2004年做电商的时候,总共是36个人,截止到昨天晚上已经有75000多人,年底(2015年)还将新增近四万名员工,而且还有数万名乡村推广员。

给大家分享一下京东公司的内部几张表格。

能力价值观体系

这是京东第一张管人的表格,最重要的表格,也是我们选人、留人包括辞退员工,用的都是这张表格。对所有的员工进行分类,你发现有这样五类:

第一类是能力一般,也就是业绩和绩效很一般,得分很低。

价值观没有得分的高低之分,价值观叫匹配度,任何一家公司都要提出价值观是什么,企业文化的核心部分。你要对每个人进行一个价值观匹配度的考核,比如说一些问卷调查等等,同时在试用期三个月之内,一个人的行为,所有的行为都是被他价值观所左右的。三个月之内对他日常工作的言行观察,基本上判断出这个人的价值观和你的公司价值观的匹配度是多少。通过问卷测试,以及日常行为观察,二者得到价值观的匹配。

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