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跆拳道馆私换场地 1.2万元学费仅退600元(图)
南昌晚报讯全媒体记者陈诗蕾文王旭图 两年前,家住西湖区的雷女士给孩子在“金正会跆拳道馆”报了个兴趣班。没想到,“金正会”数月后单方面更换场地,不仅导致小孩上课不便,而且更换场地后,课程质量让家长们产生质疑。近日,雷女士向本报记者反映,她屡次找到店主协商要求退还预交的学费,却被门店店主和江西金正会文化发展有限公司推诿,至今未拿到应退还的学费。
投诉
兴趣班换地点课程质量遭质疑
2015年5月,雷女士帮孩子在位于前进路金龙华府三楼的“金正会跆拳道馆”报了个兴趣班,并一次性预交了三年学费,共计1.2万元。然而,2015年年底,金正会跆拳道馆却将训练场馆搬至锦峰大酒店四楼的一家健身会所内。
“搬店后,孩子们锻炼的地方被安排在一个很小的瑜伽房内,通风条件很差。”据雷女士描述,只要天气稍微热一点,瑜伽房内就闷热异常,而且由于该场地是与瑜伽班学员共用,瑜伽教练经常在孩子们还没下课时就进入场馆催促孩子们离场。雷女士认为,这严重影响了教学质量,学习状况已经完全偏离了她当时选择该馆的初衷。雷女士还告诉记者,自搬入该场地后,由于场地面积太小,许多家长都要求更换场地,但跆拳道馆工作人员一直以“正在找地方”为由,一拖再拖。雷女士称,鉴于此情况,去年她曾找过门店负责人要求退款,但该负责人表示已不再负责该门店,并推荐了另外一位李姓负责人。2016年7月,雷女士与李先生协商退费事宜,但一直未得到明确答复,她只好向西湖区市场和质量监督管理局绳金塔分局反映。“协商多次后,李先生曾同意退还1.1万元,但直到现在我只收到600元。”雷女士无奈地说道。
回应
分店负责人:退款需找总部
随后,记者来到锦峰大酒店四楼,但据四楼相邻的一家健身机构表示,该馆今年三四月份早已搬离。记者通过电话联系上李先生,李先生称,他是在门店搬离至锦峰大酒店后才接手的,之前缴纳的学费被总部收走了。李先生表示,“由于经营失败,目前该门店已关门,顾客想要退学费应该去找总部。”
江西总部:负责人外出学习
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