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市民称汤圆里吃出钢丝 向厂家索赔十万

2016-12-25 15:05:35   

原标题:称汤圆吃出钢丝索赔十万 同批次汤圆送检合格厂家也要维权

工作人员展示检验报告。

22日,一份针对汤圆的检测有了结果。这份检测,让郫县市民罗先生和汤圆生产厂家都惦记了很久。

一个月前,罗先生投诉称,他在买来的汤圆中,吃出了碎钢丝。随即,罗先生向厂家索赔10万元。在双方未能达成一致的情况下,他拨打了12345投诉。郫县市场监管局介入后发现,市民举报吃出碎钢丝的汤圆已拆封,现有证据不能确定碎钢丝真正来源,只能对同批次的汤圆进行检测。检测结果显示,送检的同批次产品所检项目符合标准要求。对于这个结果,罗先生和厂家均称,接下来,他们将进行依法维权。

  一次惊吓/

  汤圆中吃出碎钢丝医生表示可能有异物

11月28日,郫县犀浦镇,罗先生在附近一配送店买了4袋汤圆。次日早上,妻子黄女士煮了一些汤圆作早餐。谁知,汤圆中发现了异样。

“最开始是孙子发现的,他说汤圆上有黑色的东西。”黄女士说,大家都以为是汤圆煮好后流出的芝麻,并未在意。后来,她吃汤圆的时候舌头被刺了一下,用手一摸,“是根碎钢丝。”不久,吃了汤圆的4人均出现了腹痛的情况。

很快,罗先生通过配送店联系到汤圆的生产厂家讨要说法。厂家的工作人员赶到罗先生家中了解情况后,将罗先生的家人送往医院检查。医院检查报告显示,4人进行了CT胸部及腹部检查,其中2人分别查出在胃腔和幽门管区出现高密度影,医生表示,可能存在异物,但至于是何异物暂时不能确定。

事发后,罗先生向厂商提出了10万元的赔款,作为医疗、务工、精神损失等方面的赔偿。

  一个结果/

  同批次汤圆送检合格双方均要依法维权

赔偿未达成一致后,罗先生选择向郫县市场监管局投诉举报。郫县市场监管局介入调查后,随即对该生产厂家及经销商中的同批次汤圆进行抽检。“只有等结果出来,再做进一步处理。”郫县市场监管局相关负责人说。

罗先生提供的汤圆包装袋上显示,生产商为成都七和食品有限责任公司,生产日期为2016年11月14日。

24日,记者向罗先生及汤圆厂家了解到,由成都市食品药品检验研究院出具的检验报告显示,送检的同批次产品所检项目符合标准要求。

“也就是说,经第三方检测,并未发现碎钢丝。”成都七和食品有限责任公司销售部负责人田女士说,事发后,公司也要求对生产的汤圆进行了自查,没有发现罗先生遇到的“问题汤圆”。

田女士说,因为罗先生所称的“问题汤圆”已经拆封,不能确定异物的真正来源,监管部门只能对同批次的产品进行排查。“如果查明真的是厂家的问题,我们肯定会负责到底。”目前,厂家已经委托律师介入此事,一旦发现碎钢丝是他人所为,将通过法律途径维护公司的合法权益。

24日,罗先生也表示,他不服这个检验结果,将申请复检,“我们也肯定要依法维权”。

华西都市报记者吴柳锋 摄影刘陈平

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