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三大运营商9月1日取消漫游费 用户无需申请自动生效

2017-08-30 15:36:33   中国青年网

法制晚报·看法新闻(记者 马晓晴)8月30日中午,法制晚报·看法新闻记者从中国电信、中国联通、中国移动获悉,三大运营商将从9月1日起全面取消手机国内长途费和漫游费(不含港澳台,下同),比原计划的10月1日提前一个月完成。用户无需申请,自动生效。

中国电信表示,此次取消国内手机长途和漫游通话费,适用于现有套餐资费还不是长市漫同价的中国电信所有手机用户,用户无需申请,自动生效。关于取消国内手机长途和漫游通话费的详情,根据每个用户订购的具体套餐而有所不同。用户可访问中国电信网上营业厅“欢go”网(www.189.cn)、“欢go”APP查询在用套餐情况,或到当地营业厅咨询。

据中国电信业务主管人员介绍,取消国内手机长途和漫游通话费,涉及中国电信运营移动业务以来近2.5亿移动用户,对全部在用、在售套餐进行全量梳理,对需调整的套餐一一制定升级方案并重新配置计费规则,配套改造和联调测试集团和31省套餐管理系统、业务受理和计费系统、客服管理系统等多个系统,并实施销售渠道和用户服务等方面的流程改造、衔接配合、人员培训等工作,涉及的工作量很大,细节非常多,还需要进行多波次、多场景全流程穿越测试。

中国联通表示,此次面向所有手机电话用户取消国内长途费和漫游费,国内语音通话接听免费,主叫通话资费标准按照用户原有本地语音通话资费标准执行,且用户无需申请,自动生效。关于取消手机国内长途费和漫游费的相关细则,可咨询中国联通网上营业厅www.10010.com、手机营业厅、客服热线10010或当地营业厅。

中国移动也表示,此次全面取消手机客户国内电话长途费和漫游费,国内主叫通话标准按客户现行资费中的本地市话标准收取,国内被叫免费;客户无需申请,自动生效。具体详情可咨询中国移动客服热线10086或当地移动公司营业厅。

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