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铁路客服回应6月起12306限本人购票:未接到通知

2017-05-29 06:25:20   中国搜索网

原标题:6月起12306只能本人购票?客服回应:未接到通知

北京晨报热线新闻(记者张静雅)近日网上流传一则通知,称12306将从今年6月起要求注册用户使用本人银行卡进行支付,并解读为届时用户只能为自己购买车票,子女将不能替父母买票。

对此,北京晨报记者从12306全国铁路客户服务中心了解到,中心未接到类似通知,一个注册账户仍然可以一次同时为常用联系人中的5人购票。

资料图。中新社发张斌摄

“12306将从今年6月起要求注册用户使用本人银行卡进行支付,并解读为届时用户只能为自己购买车票。大家都知道一下”,近日,这条消息在网上热传,引起了市民关注。“如果是行动不便的老人和没有银行卡的孩子,他们怎么网上买票呢?”有的网友在转发时提出了担心。

对此,北京晨报记者致电12306、北京铁路局等单位,工作人员均表示未收到相关文件。据12306客服人员介绍,此消息在网上已流传过几次。“我们一直没有收到要求,市民还是可以正常为亲人购票。”客服人员称,目前在网上实名制注册用户,一次性可以添加15名常用联系人,同时可以用个人账户为5名常用联系人网上购票。

此外,客服人员表示,确实要严格结算账户实名制,但是并未要求本人购票。“在软件使用初期,有注册用户与银行账户不同的情况,这种用户购票可能要受到影响,需要尽快实名制绑定自己名下的银行卡。”客服人员表示,网站注册用户要与银行账户同名,并不影响大家用自己的账户为常用联系人购票。

来源:北京晨报

责任编辑:陈倩 CN030
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